English language Instructor

About Berlitz Malaysia:

Founded in 1878, Berlitz is one of the world’s leading language and cultural training organizations, with more than 148 years of experience and a presence in over 80 countries with more than 600 branches worldwide . Known for its immersive Berlitz Method®, the company has helped millions of students, professionals, corporations, and government organizations achieve their language learning goals.

At Berlitz Malaysia, we are committed to delivering high-quality language education and professional training through interactive, practical, and results-driven programs. We offer a wide range of courses for adults, children, universities, and corporate clients, focusing on real-world communication skills in an international learning environment.

Joining Berlitz means becoming part of a globally respected brand that values professionalism, innovation, cultural understanding, and continuous growth.

Overview of position:

The instructor is responsible for teaching assigned classes in accordance with Berlitz instruction principles (Method®); for maintaining student class records and fulfilling administrative duties within their instructor position as required or requested by the centre director and for participating in professional development activities.  In liaison with the centre director the instructor is further responsible for counseling students, providing effective feedback and advice; recommending appropriate products and services to meet customers' needs, and consulting with the centre director concerning the design and/or delivery of programs in accordance with their enhanced product knowledge. All job functions are to be completed within the framework provided by the negotiated agreements.

Key areas of responsibility:

·       Deliver lessons in accordance with Berlitz teaching principles (Method®), and focus on the interests and needs of the students, working with private students and groups of differing sizes at the Franchise Language Center (FLC)

·       Integrate learning technology into teaching programs, as required by the curriculum

·       Keep student records and pedagogical cards up-to-date as required or requested

·       Fulfill ongoing responsibilities to customers as required by the Berlitz Learning Cycle

o   assessing existing and prospective customers' level of proficiency

o   providing an evaluation for progress reports and certificates

o   delivering counseling sessions to students in liaison with the centre director

o   recommending improvements to the students' programs, in liaison with the centre director

o   distributing and collecting feedback forms

·       Maintain an impeccable customer focus in the delivery of all duties

·       Can be asked to help promote FLC activities to customers

·       Actively participate in own professional self-development plan, directed and supported by the centre director, including lesson observations, peer observations, workshops, etc.

·       Careful use of instructional and center resource materials

Qualifications / Related Experience

·       Educated native proficiency / near-native fluency in the language they will teach

·       Excellent communication and interpersonal skills

Full-time and part-time positions available .