Enrollment Officer

Position: Enrollment Officer

Job Purpose:
This job is responsible for underwriting and enrollment of accounts. EO encodes/updates underwritten members in the Membership Information System and generates data cards for printing.

Enrollment Officer is also responsible for the following:

• Computation, preparation, and release of initial billing (statement of account – SOA) of new and renewal business accounts;
• In charge of running the scheduled monthly billing and adjustment billing.
• Facilitates billing adjustments to reconcile with the Membership Information System (MIS) through ITG using Service Request.
• He/She is also responsible for testing new enhancements in billing to deliver clients’ special requests.

Qualifications:

• Graduate of any four-year course
• At least one year and more of related work experience
• Good-average communication skills
• Amenable to work in Ayala, Makati

Duties and Responsibilities (but not limited to):

• Checks and analyzes the completeness of applications to ensure that all approvals will be based on standard underwriting guidelines.
• Prepares correspondence regarding pending requirements, disapproval, exclusion, etc. that are necessary in processing and approval of applications.
• Computes, prepares, and releases the initial / adjustment billing statements for new and renewal accounts to ensure correctness of data before release to clients.
• Checks the accuracy of all bills from various and IBRB teams before interfacing in IFS/SAP to ensure that all bills are accurate and complete when transferred in IFS/SAP.
• Validates the completeness of ABC based on the received information and listing from actuarial and updates the RBNB monitoring for easy reference of call center and clients.
• Responds satisfactorily to queries from clients and ensures that all follow-ups about members' status, data card release, and billing are attended to and answered immediately and accurately.
• Coordinates with the IT department, business analyst, and developers on system errors through document testing results, checking, and arranging screenshots for immediate superiors’ approval to improve the system.

Pay: Php16,000.00 - Php19,000.00 per month

Benefits:

• Health insurance
• Life insurance

Ability to commute/relocate:

• Makati: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you a graduate of a 4-year course?
• What is your expected monthly salary?
• Please state your age

Experience:

• Relevant work: 1 year (Required)

Work Location: In person