Seren Consulting
Enrollment Representative
2 months ago
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Important information
Contract type:
Permanent
Salary:
$52,291 – $62,974 / year
Location:
Lubbock, TX, USA
Work mode:
Onsite
Published on:
31 August 2026
What they need
Do you enjoy connecting with people and helping them find solutions that fit their needs? Are you looking for an opportunity where you can develop valuable professional skills while representing a nationally recognized brand? If so, we'd love to meet you!
Seren Consulting is currently hiring a Sales Enrollment Representative to support our AT&T campaign. As a Sales Enrollment Representative, you'll work directly with customers, educate them on AT&T's wireless and internet services, and guide them through the enrollment process with confidence and professionalism.
Our team is committed to creating an outstanding customer experience while investing in the success of every employee. Whether you're beginning your career or looking for your next opportunity, we provide the training and support needed to help you succeed.
What You'll Be Responsible For
As a Sales Enrollment Representative, you'll serve as a knowledgeable resource for customers by:
- Representing AT&T products and services with professionalism and enthusiasm.
- Meeting with customers to discuss available wireless, internet, and entertainment solutions.
- Understanding each customer's needs before making personalized recommendations.
- Explaining product features, pricing, and available promotions.
- Assisting customers through the enrollment process from start to finish.
- Maintaining accurate customer records and documentation.
- Delivering exceptional customer service during every interaction.
- Participating in daily team meetings and ongoing product training.
- Working collaboratively with fellow team members to achieve office goals.
What We're Looking For
Successful Sales Enrollment Representatives are motivated, personable, and eager to learn.
Qualifications include:
- Strong communication and relationship-building skills.
- Positive attitude and professional demeanor.
- Customer-first mindset.
- Ability to learn new information quickly.
- Strong organizational and problem-solving skills.
- Ability to work independently while contributing to a team environment.
- Previous experience in customer service, retail, hospitality, or sales is a plus but not required.
Pay: $52,291.32 - $62,974.50 per year
Benefits:
- Employee discount
- Professional development assistance
Work Location: In person
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