Enrolment Advisor

About the role

We are looking for an Enrolment Advisor to join our Enrolment Operations and Student Information team, to provide high quality and timely enrolment services to current and prospective learners.
The International and Domestic Enrolment teams will work in a cross functional way to support each other as required.

This is a fixed-term, full time position until August 2027.

Key responsibilities

• Providing high quality, accurate advice and support to learners in person, by email and by telephone
• Learn and further develop a knowledge base about a portfolio of WelTec and Whitireia programmes
• Attend recruitment and marketing events and provide advice to learners
• Support the Team Leader, Advising, with process improvement

About you

• Proven experience in customer service, ideally in the tertiary environment
• Customer-focused and approachable
• Ability to give accurate advice
• Potential to develop an extensive knowledge of WelTec and Whitireia subject areas
• Availability for occasional evening or weekend work for recruitment events

To succeed in this role, you should have proven experience in customer service, ideally in the tertiary environment.  You’ll need to get to grips with a portfolio of subject areas but also have the potential to develop an extensive knowledge of WelTec and Whitireia subject areas.  You must be customer-focused, approachable and give accurate advice.  Occasional evening or weekend work is required for recruitment events.

How to apply|Me pēhea te tono

Click on Apply Now and complete the on-line application form. Please note it is important that you complete all sections of the on-line application. For other information please email [email protected]

Application closing date : 30 August 2026