ENT Medical Billing and Coding Specialist

A well-established ENT practice is seeking a detail-oriented and experienced Medical Billing Supervisor to oversee comprehensive internal revenue cycle operations. Our practice uses eClinicalWorks as its practice management software. The ideal candidate has strong organizational skills and a background in full-cycle revenue billing, coding, and management, ensuring that billing processes and practice operations run smoothly and efficiently. This role requires effective team supervision and the ability to maintain accurate financial records while providing exceptional customer service at [Practice Name].

Responsibilities

• Oversee and ensure all diagnosis and procedure codes are entered correctly and on time in eClinicalWorks, using current CPT and diagnosis codes for office visits and procedures
• Review all billing data received from providers daily, including verification of coding accuracy
• Review patient charts and the clinic schedule to ensure all charges are entered across all places of service
• Complete coding reconciliation within 24 hours of service completion
• Notify providers of any insufficient or unclear documentation within 24 hours of receiving the charge for coding
• Ensure codes are accurate and compliant with all governmental and insurance regulations
• Audit clinical documentation and coded data to confirm that documentation supports services rendered for reimbursement and reporting purposes
• Analyze medical records and identify documentation deficiencies
• Respond to daily correspondence from assigned insurance carriers
• Implement best practices for office operations to enhance efficiency within the practice
• Provide training and support to team members
• Handle phone inquiries related to billing and practice matters with professionalism and courtesy
• Monitor phone systems to ensure effective communication within the team and with patients
• Perform other duties as assigned by practice management

Requirements

• Proven experience in a medical billing role, with strong knowledge of coding and team supervision
• Excellent organizational skills with keen attention to detail
• Strong schedule management abilities, ensuring deadlines are consistently met
• Effective phone etiquette for managing patient inquiries professionally
• Experience in team management, fostering a collaborative work environment
• Knowledge of medical terminology
• Ability to multi-task and manage multiple priorities
• Strong decision-making and problem-solving skills
• Ability to work both within a team environment and independently
• Computer proficiency required, with working knowledge of Microsoft Office Suite, especially Excel
• Prior experience with eClinicalWorks required

Preferred certification: CPC (AAPC Certified Professional Coder) for physician offices. Relevant qualifications may be considered in lieu of certification, depending on experience.

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

• Dental insurance
• Health insurance

Experience:

• ICD-10: 1 year (Preferred)

Work Location: In person