Enterprise Account Executive

Who you are

• We're looking for someone who thrives in a high-ownership environment, operates with autonomy, and brings a consultative approach to growing customer relationships
• 5+ years in B2B SaaS sales or account management, with experience managing renewals and expansion in accounts with multiple stakeholders
• Track record negotiating complex, multi-year enterprise agreements directly with customers and internal stakeholders (legal, finance, deal desk)
• Strong collaboration skills with Customer Success, Solutions Engineers, and other cross-functional teams to proactively address customer needs, remove blockers, and to drive outcomes
• Comfort managing complex, multi-stakeholder relationships within large organizations, with the strategic patience for longer sales cycles
• Experience with SaaS, APIs, or developer-focused products
• Familiarity with usage-based or consumption-based business models
• Background working with eCommerce or digital experience platforms
• In practice, this looks like someone who:
• Multi-threads across an account, engaging stakeholders from economic buyers to technical teams, with strategic questions that surface opportunities to expand Algolia into new teams, business units, or use cases
• Consistently hits or exceeds renewal and expansion targets across your book of business
• Runs a structured, multi-stakeholder account planning process across a concentrated portfolio of complex, high-value accounts, orchestrating CSMs, CSEs, and internal teams without losing momentum on longer sales cycles
• Ramps quickly on complex technical products and can speak credibly to enterprise-scale architecture, how modern web and AI-native applications are built, scaled, and adopted across large organizations
• Communicates effectively with both business stakeholders (e.g., merchandisers, Heads of eCommerce) and technical audiences, adapting approach and messaging accordingly

What the job involves

• As an Algolia Install Base Account Executive, you will play a strategic and high-impact role, cultivating and expanding relationships with some of the most complex and innovative companies in the world
• You should be comfortable researching prospects, building strong relationships with key stakeholders, and identifying new opportunities for expansion
• Your ability to navigate global organizations and multi-brand portfolios will be key to delivering scalable solutions that drive long-term value across the entire organization
• Own and manage a portfolio of ~50 of our highest value customers, with accountability for retaining and growing revenue as customers move from early adoption to scale
• Build trusted relationships with customers and develop a deep understanding of each customer's business objectives and use cases to proactively identify cross-sell opportunities across new teams, business units, or use cases, expanding Algolia's footprint within the account
• Work in tandem with CSMs and CSEs to drive account planning and execution strategies that align Algolia’s solutions to customer goals, ensuring customers extract maximum value
• Lead cross-sell strategy and commercial conversations with top accounts, expanding Algolia's presence across the organization
• Monitor account health and usage to identify risks and mobilize account team on next best actions
• Operate independently in a fast-evolving environment, helping shape sales motions and turn them into repeatable, scalable playbooks