Enterprise Account Manager

Company Description TrueFan AI helps enterprises transform a single video recording into thousands of high-quality, personalized video variations, making video creation as simple and scalable as generating text. Organizations across marketing, sales, customer engagement, and internal communications use TrueFan AI to power AI avatar videos in multiple languages and at any scale. The company has generated over 20 million videos, can produce up to 500,000 videos per minute, and serves more than 100 enterprise customers across sectors such as BFSI, healthcare, digital platforms, retail, travel, and real estate. TrueFan AI is backed by leading investors, having raised $10M in Series A funding in June 2026, and builds its proprietary video foundation model in-house. The team focuses on innovation, reliability, and enterprise-grade solutions for global brands.

Role Description The Enterprise Account Manager is a full-time, on-site role based in Gurugram, responsible for managing and growing strategic enterprise accounts. This role involves serving as the primary point of contact for key customers, understanding their business goals, and aligning TrueFan AI’s solutions to drive adoption, value realization, and long-term partnerships. Day-to-day responsibilities include leading account planning, coordinating solution demos and pilots, overseeing implementation follow-up, and monitoring usage and performance to identify upsell and cross-sell opportunities. The Enterprise Account Manager will collaborate closely with sales, product, marketing, and customer success teams to ensure smooth onboarding, proactive issue resolution, and high customer satisfaction. The role also requires preparing account reports, forecasting revenue, and contributing feedback on customer needs to help shape product and go-to-market strategies.

Qualifications

• Strong account management skills, including relationship building, stakeholder management, and ongoing customer engagement with enterprise clients.
• Experience in lead generation and business development to identify, qualify, and nurture new opportunities within target accounts and markets.
• Proficiency in consultative sales and solution selling, with a track record of meeting or exceeding sales targets in B2B or SaaS environments.
• Knowledge of sales operations, including pipeline management, forecasting, CRM usage, and coordination across internal teams.
• Excellent communication, presentation, and negotiation skills, comfortable interacting with senior decision-makers and cross-functional stakeholders.
• Ability to analyze account performance data, derive insights, and translate them into tangible growth strategies and action plans.
• Previous experience working with enterprise customers in technology, AI, or SaaS sectors is highly beneficial.
• Bachelor’s degree in Business, Marketing, Engineering, or a related field, or equivalent practical experience.
• High level of ownership, adaptability, and collaborative mindset, with the ability to thrive in a fast-paced,