Enterprise & Operational Risk Specialist

What you will do

1. Governance & Framework Implementation

• Support the implementation of the Operational Risk Management Framework(ORMF) and Enterprise Risk Management (ERM).
• Assist in developing and updating SOPs, policies, process control checklists, and risk governance documentation. Maintain risk registers, risk taxonomy, KRI/KPI catalog, and issue/action tracking.

2. Risk Identification & Assessment

• Participate in Risk and Control Self-Assessment (RCSA) activities with business units.
• Support risk control testing and assessment of control effectiveness.
• Assist in operational incident reporting and root-cause analysis.

3. Monitoring & Reporting

• Monitor and track KRIs, operational losses, fraud incidents, SLA breaches, and process issues.
• Prepare periodic risk dashboards, MIS reports, and management risk updates.
• Support regulatory inspections and audits (OJK, ISO/ISMS, Internal Audit).

4. Regulatory and Compliance Support

5. Process Improvement & Risk Projects

What you will need to have

1. Bachelor’s degree in Risk Management, Business, Engineering, Accounting, Finance, or related field.
2. At least 1‒3 years’ experience in Operational Risk, ERM, Internal Audit, Compliance, or similar risk related roles.
3. Preferably has experience in Enterprise Risk Management in Multifinance (MFC) or Banking industry.
4. Familiarity with OJK/BI regulations and supervisory expectations preferred.
5. Understanding of risk management principles, control frameworks, and governance standards.
6. Basic knowledge of RCSA, KRI, incident reporting, operational loss tracking, and risk register management.
7. Strong analytical and problem-solving capability. Good documentation ability and communication skills.
8. Proficiency in Excel and PowerPoint, and familiarity with SQL or data tools is a plus.
9. Structured and detail-oriented, and ability to work with cross-functional teams (product, tech, operations, collections).
10. Fast learner, proactive, and comfortable with ambiguity. High integrity and strong compliance mindset.