Enterprise Applications Business Analyst

• Define the purpose, scope, target user audience, and business value of assigned enterprise applications.
• Create, maintain, and contribute to the prioritization of the application backlog.
• Build application roadmaps in collaboration with business units, process owners, module teams, and technical teams.
• Evaluate enhancement requests from business units in terms of business value, process impact, user needs, risk, and portfolio impact.
• Monitor application usage rates, active user counts, adoption status, and ongoing development needs.
• Identify and make visible applications that generate low value, are duplicated, or need to be decommissioned.
• Contribute to application lifecycle, versioning, licensing, utilization, and value tracking processes.
• Support requirement refinement, acceptance criteria definition, and user acceptance processes alongside Business Analysts.
• Provide a product management perspective during development, enhancement, and go-live phases in collaboration with module-based application teams.
• Assist in measuring the business value derived from applications and presenting insights to management.
• Regularly track user feedback and turn insights into continuous improvement opportunities.
• Contribute to application portfolio decision-making using data, usage analytics, and a business-value perspective.

Qualifications

• Bachelor’s degree in Engineering, Business Administration, Economics, Management Information Systems (MIS), or related fields.
• Minimum 3 years of experience in enterprise applications, business analysis, product ownership, process management, or project management.
• At least intermediate level of English proficiency.
• Solid knowledge of SAP, ERP systems, enterprise application management, or digital business processes.
• Strong analytical mindset to interpret and prioritize business unit needs effectively.
• Strong command of backlog, roadmap, user requirement, acceptance criteria, and value management concepts.
• Excellent communication skills to coordinate effectively between business departments, technical teams, and external service providers.
• High awareness of user experience (UX), application adoption, and process efficiency.
• Proficiency in data-driven decision-making, problem-solving, and root cause analysis.
• Strong written and verbal communication skills with high discipline in task tracking and documentation.