Enterprise Applications Engineer

• We are looking for a Senior Enterprise Application Engineer for our Central Tech Business Unit in the The Business Applications team which is part of the Productivity & Collaboration Track within the IT Services organization part of Central Tech
• The purpose of this role is to enhance and maintain the enterprise applications that support Booking.com’s operations, contributing to the overall efficiency and productivity of the company
• The Enterprise Application Engineer II owns solutions end-to-end, contributing greatly to the smooth operation of the enterprise. They support small, medium and large-scale product implementations to help the day-to-day work of colleagues, applying defined best practices and delivering value primarily within their team’s scope
• Business Consultancy: Advise on business challenges and use AI tools to automate workflows and support data-driven decisions
• Stakeholder Management, Collaboration, Communication: Effectively engaging with team members, product managers, and relevant stakeholders within the team scope, working collaboratively and clearly conveying information to achieve shared goals. Sharing knowledge and work on AI methodologies to develop the team
• Analysis, Innovation, Problem-Solving: Examining information to identify issues and developing solutions using logical and analytical thinking. Challenges the status quo and, with the support of more senior engineers, delivers improved engineering practices. Actively identifies and applies AI and automation opportunities to streamline workflows and increase team efficiency
• Coaching, Knowledge Sharing & Mentoring: Actively sharing experiences, knowledge, and work methodologies to facilitate growth and development of colleagues. Demonstrating awareness of mentoring and coaching practices, supporting more junior team members with their craft
• Systems Design: Evaluates possible architecture solutions taking into account cost, business and technology requirements, and emerging AI-native technologies. Describes system implications and is able to design and defend solutions that meet current requirements and are adaptable for future enhancements, considering Engineering for Failure, Scaling, Data Storage and Caching, and Security and Compliance Standards. Evaluates and improves system health by applying engineering best practices
• Technical Incident Management: Addresses and resolves live production issues by mitigating customer impact within SLA, taking the lead on production incidents. Tracks incidents by contributing to postmortem processes and root cause analysis, applying Incident Communication, Log Analysis and Incident Response Process practices. Demonstrates ability to triage, prioritize, troubleshoot, and monitor system performance using observability frameworks
• Production systems best practices: Secures production systems by following company policies, standards, and industry security best practices. Ensures compliance (SOx, PCI, PII, GDPR) at all times. Reduces single points of failure by documenting system architecture and writing runbooks. Ensures resiliency and uptime by automating infrastructure provisioning, with sufficient knowledge of backup/restore procedures and awareness of Configuration Management and Data Retention strategies

Benefits

• Health insurance
• Free access to Headspace for you and your loved ones
• Global Employee Assistance Program
• Meditation and Breastfeeding rooms at the office
• Booking Cares - 2 days per year to volunteer and learn
• Life insurance
• Disability insurance
• Pension plan
• Annual paid time off
• Parental leave - 22 weeks
• Grandparent leave - 10 days
• Care leave - 10 days
• Bereavement leave - up to 4 weeks
• Anniversary leave
• Working from Home Furniture and Ergonomic Support
• Working from Abroad - up to 20 days per year
• Discounts & Wallet credits to spend on our products
• Upgrade to Booking.com Genius Level 3
• Friends & Family Booking.com discount vouchers
• Free access to online learning platforms
• Development and mentorship programs to support career growth
• Access to trainings and workshops
• Team development opportunities
• Local discount programs
• Game rooms in offices
• On-site meals, coffee and snacks including vegan options- Business Applications Acumen: Growing understanding of Business Applications and the ability to translate business needs into technical solutions within the context of a large-scale organisation such as Booking.com
• AI Skills & Tooling (Required): Practical experience with AI technologies in a professional context, including LLM-powered applications, AI coding assistants (e.g. GitHub Copilot, Codex, Claude Code, Windsurf, Cursor, etc), AI-based search and knowledge tools (e.g. Glean), prompt/context engineering fundamentals, and the ability to evaluate, configure and integrate AI-powered SaaS solutions. Awareness of responsible AI use, data privacy, and governance frameworks is essential
• Problem-Solving & Communication: A proactive, results-driven, and analytical mindset with strong verbal and written communication skills, operating primarily within team scope with occasional cross-team interaction
• Experience in software development with proficiency in one or more coding languages such as Java, SQL, Python, or similar
• Bachelor’s Degree in Computer Science, Computer or Electrical Engineering, Mathematics, or a related field; or 3–5 years of progressively responsible experience in the specialty as equivalent
• At least 3 years of engineering experience, including 2+ years of managing SaaS applications used for productivity and collaboration such as Google Workspace, Slack, Glean, Blink, JIRA, Confluence or similar applications