Enterprise Architect

Job Description We are looking for an experienced IT Enterprise Architect to design, implement, and oversee enterprise-wide technology solutions. This role requires expertise in Service Desk, End User Computing, Cloud (Azure & AWS), Network & Security, Unix, Windows, and Backup Technologies. The ideal candidate will provide strategic direction, ensure scalability, and optimize IT infrastructure to align with business objectives. Roles & Responsibilities:

• Responsible for the technical architecture applied for the implementation of the end to end Infrastructure, Cloud & Security Services (Wintel, Linux, DB, Storage, VWware, Citrix, Microsoft, Workplace, Office 365, Cloud, Security, SIEM etc.)
• Interacting with the Customer Enterprise Architect to ensure that the Services the Provider delivers are aligned with the reference architecture, architecture guidelines, principles, policies, and technology and service standards.
• Experience in large technology implementation, migrations & deployments
• Experience in coexistence or similar scenarios during company separation for seamless access to parent enterprise services
• Must have expertise in handling Applications and infrastructure architecture discussions with customer
• Develop a vision and roadmap for the Infra, Cloud & Security Services as directed by the customer that address the changing business and technical needs.
• Proactively bringing new and innovative technical and service solution suggestions to the customer, as required and defined in the Agreement.
• Ability to ensure that services and technology are compliant with internal and external rules and policies.
• Strong capability to research and develop new solutions to meet business requirements for technology and service architectures.
• Ability to understand and select tools to implement the service delivery performance measurements required for performance management.
• Training and experience in IT Enterprise Architecture including The Open Group Architecture Framework (TOGAF).
• 18+ years of experience in the Services and technologies for a small & large sized organization.
• TOGAF training would be desirable.
• IT technical certifications would be desired related to the in-scope components, tools, and services.

Skills and Flexibilities Required Enterprise Architecture & Strategy

• Develop and maintain IT architecture frameworks to support business goals.
• Define roadmaps, standards, and best practices for IT infrastructure and operations.
• Lead cloud migration strategies and optimize Azure & AWS environments.
• Ensure network security, compliance, and risk management across IT systems.
• Collaborate with Service Desk and End User Computing teams to enhance user experience and support efficiency.

Cloud & Infrastructure Management

• Architect and implement Azure & AWS cloud solutions, ensuring high availability and performance.
• Oversee Unix & Windows server environments, ensuring optimal configuration and security.
• Design and implement backup and disaster recovery strategies to safeguard critical data.
• Evaluate and integrate emerging technologies to improve IT efficiency.

Network & Security

• Develop and enforce network security policies, including firewalls, VPNs, and identity management.
• Conduct risk assessments and implement security controls to protect enterprise assets.
• Ensure compliance with industry standards and regulatory requirements.

End User Computing & Service Desk

• Define and implement IT support strategies to improve service desk efficiency.
• Optimize end-user computing environments, including device management and software deployment.
• Lead automation initiatives to streamline IT operations and enhance user experience.

Collaboration & Leadership

• Work with stakeholders to align IT architecture with business goals.
• Provide technical leadership and mentor IT teams on emerging technologies.
• Manage vendor relationships and evaluate third-party solutions.

Required Skills & Qualifications:

• 18+ years of experience in IT architecture and enterprise infrastructure.
• Expertise in Azure & AWS cloud platforms (certifications preferred).
• Strong knowledge of network security, firewalls, VPNs, and identity management.
• Experience with Unix/Linux and Windows server administration.
• Familiarity with backup technologies, disaster recovery, and storage solutions.
• Excellent problem-solving, communication, and leadership skills.
• Certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, TOGAF, CISSP are a plus
• A bachelors degree in business, technology, or related field