Enterprise Data Manager

Data is the foundation for nearly every decision the City of Raleigh makes, from where we invest to how we serve more than 500,000 residents. We’re looking for an Enterprise Data Manager to lead how the City governs, manages, and uses that data, and to build the trusted foundation our analytics and emerging AI will rely on. If you want your work to shape an entire organization’s decisions, this is that role.

About You:

You are a strategic and operational leader ready to guide how the City of Raleigh governs, manages, and uses data across departments. As an experienced data professional, you will lead the execution of our enterprise data roadmap, a modern data platform built on Snowflake, and our enterprise data catalog, while overseeing the work of our Data Analyst and Senior Data Analyst.

You thrive in a hands-on, working manager role that balances leadership, program planning, and technical depth. You excel at setting data governance policy and quality standards, growing business intelligence and self-service analytics, and cultivating a data-driven culture. Additionally, you enjoy engaging directly with departments, vendors, and technical teams to deliver solutions that are trustworthy, secure, and sustainable.

About Us:

Raleigh, North Carolina’s capital city, continues to be nationally recognized for its quality of life, economic strength, and forward-thinking approach to technology. The City’s IT Department has earned awards for smart city innovation and digital services, with a culture built on collaboration, excellence, and continuous improvement. Working here means joining a team that partners directly with departments across the City to deliver solutions that make a tangible difference for more than 500,000 residents.

Duties and Responsibilities

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Lead the Data Team and Build Capability
• Provide leadership and direction to the Data Analyst and Senior Data Analyst, and lead implementation of the enterprise data roadmap
• Foster a culture of collaboration, accountability, and continuous improvement while supporting staff development and knowledge sharing
• Coordinate departmental business intelligence (BI) activities and drive adoption of a modern enterprise data platform (Snowflake) across departments
• Drive Data Governance and the Enterprise Data Catalog
• Establish and enforce organization-wide data governance policies, data quality standards, and privacy and security compliance
• Lead the deployment and ongoing stewardship of the City’s enterprise data catalog, setting documentation standards, integrating catalog access into the tools staff already use, and steadily growing the share of City data that is cataloged and discoverable
• Monitor and report on data initiatives against clear KPIs
• Grow Business Intelligence and a Data-Driven Culture
• Partner with Business Relationship Partners and departments to identify data needs and deliver solutions
• Promote data analytics for decision-making, expand data visualization and dashboard development, and provide training and support for data tools and processes
• Facilitate a Citywide data community of practice that connects analysts and business users and grows data literacy across the organization
• Advance Innovation, Integration, and AI Readiness
• Evaluate and integrate new data technologies and methodologies, and enhance the organization’s overall data maturity
• Ensure the City’s data is well-governed, documented, and AI-ready, positioning Raleigh to adopt machine learning and AI responsibly and effectively
• Partner with vendors on emerging capabilities and identify opportunities to leverage publicly accessible open data

Typical Qualifications

Education and Experience

Bachelor's Degree in Information Technology, Computer Science, Business Administration, or related field; 5 to 7 years' experience in strategic planning, project management, data analysis, or a related field

OR

Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted

Preferred Qualifications:

• Power BI or relevant data platform certification
• ITIL certification