Enterprise Network Systems Administrator

GENERAL FUNCTIONS: The Enterprise Network Systems Administrator is responsible for the design, implementation, and maintenance of network infrastructure across multiple companies serviced by the shared services group. This role includes duties related to team member IT support, ensuring reliable and secure network operations, and assisting users with technical issues. The position is considered a Manager Level and reports directly to the Vice President of Enterprise IT.

JOB SUMMARY:

Network Administration

• Design, configure, and maintain LAN/WAN infrastructure, firewalls, switches, routers, and wireless networks.
• Monitor network performance and troubleshoot connectivity issues.
• Implement and manage network security protocols and access controls.
• Maintain documentation of network architecture, configurations, and procedures.
• Ensure high availability and disaster recovery planning for network systems.

IT Member Support

• Provide support for hardware, software, and connectivity issues.
• Assist with onboarding/offboarding of users including device setup and access provisioning.
• Support remote and on-site users with troubleshooting and technical guidance.
• Maintain IT asset inventory and assist with procurement.
• Train staff on network usage, security best practices, and IT policies.

JOB REQUIREMENTS:

• Bachelor’s degree or equivalent experience in a related field, such as information technology, computer science or management information systems.
• Proven experience in network administration and IT support roles.
• Strong knowledge of TCP/IP, DNS, DHCP, VPN, and firewall configurations.
• Familiarity with Windows Server, Active Directory, and virtualization technologies.
• Excellent problem-solving and communication skills.
• Relevant certifications (e.g., MSCE, URSCA, UNP) are a plus.
• Candidates are subject to Section 95-67, Felonies and Misdemeanors of the Cherokee Code.

KNOWLEDGE/SKILLS:

• Experience supporting hybrid environments and multiple business units.
• Ability to work independently and collaboratively in a fast-paced shared services environment.
• Strong documentation and organizational skills.
• Familiarity with ITIL practices and service management tools.

PHYSICAL DEMANDS:

• Routine partially hybrid office work
• While performing the duties of this job, standing, walking, sitting, reaching, and bending are required.
• Must have manual dexterity, visual acuity, and be able to speak and hear.
• The employee may occasionally be required to lift up to 50 pounds.

CONFIDENTIALITY: Accordingly, to protect the Confidential Information that will be disclosed during employment, the Employee agrees as follows: Employee will hold the Confidential Information received from Kituwah LLC and/or its subsidiaries in strict confidence and will exercise a reasonable degree of care to prevent disclosure to others. Any breach may be grounds for disciplinary action up to and including termination.

BACKGROUND INVESTIGATION: All candidates are required to complete a background investigation. Results of the background investigation will be evaluated against the requirements of the position, and as applicable to tribal, federal, and state requirements. Candidates must be able to successfully pass all required background checks and for those positions subject to a 101-630 background check to ensure compliance with Public Law 101-630 “Indian Child Protection and Family Violence Prevention Act.”

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person