Enterprise Relationship Manager

• As an Enterprise Relationship Manager (f/m/x), you will have a true impact in changing how companies train and develop the next generation of employees across the globe
• You will play a key role contributing to our go-to-market strategy, and you will primarily be responsible for growing key accounts
• You do this supporting their strategic initiatives and employee development initiatives by using Sharpist’s unique approach primed with digital coaching cemented by a strong learner experience fuelled by our Sharpist app
• This means you get to work with some of the most exciting brands in DACH and globally, including names such as IKEA, LVMH or GetYourGuide
• In your role you will be the “face” to the customer and coordinate client related requests if needed
• Your role is versatile and will focus on 1
• Account Management and growth (70%), 2
• Project management and coordination to ensure customer satisfaction beyond expectations (30%)
• You excel in forecast accuracy and dedicated follow up skills that allow for nothing to fall through the cracks
• You’ll use your business acumen & consultative mindset to identify areas where our digital coaching solution can help our clients reach their goals!
• Within 1 month, you will…
• Have a successful onboarding and get to know your key stakeholders
• Understand the core value Sharpist provides to business customers and learners
• Within 1 quarter, you will…
• Understand your territory and build a territory plan in line with your sales target
• Identify strategic growth opportunities to support existing clients reach their goals
• Meet with senior-level executives to demonstrate the value of our product
• Within 1 year, you will…
• Significantly contribute to our enterprise segment growth
• Create trust and cement long-term relationships
• Grow revenue by identifying customers’ needs, implementing strategic initiatives to support them
• And then, what’s next?
• Develop and lead our Enterprise Account Management initiatives
• Continue helping our customers and create your own growth journey!
• As our new Enterprise Relationship Manager, you’ll be the main point of contact for some of our biggest clients in the DACH region (and beyond!)

Benefits

• Flexible working hours
• Have your own certified coach with unlimited sessions
• Hybrid working model
• Employee library
• Company pension scheme
• Free mate, beers & muesli- Native-level German (C1+) and fluent English
• You can evidence (previous) target attainment and growing an existing client portfolio
• 3+ years in Account Management or Sales on an enterprise level
• Great presentation skills along with high confidence when engaging with decision-makers
• A positive & engaged approach to working collaboratively with internal colleagues and external partners
• Inspired by working in a constantly changing and evolving work environment where growth is non-stop
• Experience with Tech/SaaS and L&D/HR industry is a huge plus!