ENTERPRISE RELATIONSHIP MANAGER

Description

JOB PURPOSE:
To establish and maintain an effective relationship with enterprise clients, in addition, to offer relevant financial products/ services to enhance and promote client’s focus, satisfaction, long-term loyalty, resulting in maximizing profitability, share of wallet, liabilities market share, fully secured loan booking, penetration and utilization rates.

KEY ACCOUNTABILITIES:

Marketing & Relationship Management

1. Build and develop a portfolio of clients, in terms of number, clients’ liabilities held by the bank and revenues according to enterprise relations business plan & budget.
2. Support in scanning the market for potential clients and arrange meetings with the enterprise sector (including their subsidiaries) clients to approach, promote and market bank’s products & services, ensuring a superior communication and understanding to maximize profitability.
3. Assist in marketing all relevant CIB, consumer, treasury, and digital & GTB products addressing the enterprise clients’ financial needs and identify potential business/ deals for the bank in managed sectors to grow market share, fully secured loans booking rate & bottom line profitability.
4. Maintain sustainable relationships with enterprise clients as well as introducing new initiatives to enhance CIB market presence and ensure the growth of client base, market base, overall profitability, and promote bundled services.
5. Prepare industry trends, structure, analysis to explore the potential business impact of newly initiated relationships with enterprise clients.
   Business Planning Implementation
6. Execute the set marketing strategy with key existing and new to bank (NTB) enterprise clients in order to assist in the attraction of new strategic accounts and maintain a prolong and successful relationship with the existing clients.
7. Prepare updated reports for the respective enterprise sectors/industries’ performance to compare achievements with the set targets and plan.
   Portfolio Management
8. Coordinate effectively with support unit to ensure that enterprise customers’ requests are processed in a timely and efficiently manner.
9. Analyse the performance of respective enterprise customers to measure achievement against the set marketing plan and annual budget.
10. Ensure enterprise customers' complaints and enquiries are professionally handled as well as striving for achieving the best in class service & financial solutions.
11. Support in the annual review of the Enterprise Relations’ borrowers to ensure compliance with CIB/CBE policies of obtaining an obligor risk rating for all secure lending clients.
12. Support in the assessment of the borrowers’ securities covering the granted facilities and in the reviewing of existing and prospective fully secured credit facilities extended to Enterprise Relations’ borrowers vs. their utilization and financing needs to ensure the maximization of the facility utilization rate.

Qualifications

Qualifications & Experience

§ Bachelor’s degree in Economics, Finance, Business Administration, Commerce, or Accounting

§ Relationship Manager minimum 6-8 years of banking experience including at least 4 years of sales experience.

**§**Completion of a certified Credit Course from a reputable and recognized institution is mandatory.

§ Strong understanding of corporate/institutional banking products, operational efficiency, credit fundamentals, and portfolio profitability

§Receiving minimum Meets Expectations (3) in the last three years appraisals is a must.

Skills

§ Excellent command of English language beside Arabic, third language is a plus

§ Strong analytical and MS Office skills

§ Self-driven, results oriented

§ Strong Presentation & Communication Skills

§ Accept and adapt to change

§ Qualitative and quantitative Analytical skills

§ Negotiation & decision making skills

§ Strategic thinking

§Excellent strategic relationship management capabilities

Primary Location

: Egypt-Giza-GIZA HEAD OFFICE

Job

: Front Liner

Organization

: DEPUTY CEO

Shift

: Day Job

Job Type: Full-time Employee