Enterprise Resources Planning Business Analyst

We are seeking an ERP & EDI Business Analyst to support and enhance enterprise systems, business processes, and electronic data exchange operations across multiple functional areas. This role will work closely with business stakeholders to ensure efficient system utilization, data accuracy, operational continuity, and process optimization.

The ideal candidate combines strong analytical abilities with hands-on ERP experience and a desire to improve workflows through technology and automation. This position will play a key role in supporting day-to-day operations while helping identify opportunities to streamline business processes and increase system effectiveness.

Key Responsibilities

ERP Systems Support

• Serve as a primary resource for ERP-related questions, troubleshooting, and user support.
• Assist with system administration, configuration updates, and ongoing enhancements.
• Support core business functions including procurement, inventory management, warehousing, order processing, and finance.
• Maintain master data integrity and support data governance initiatives.
• Develop training materials and provide end-user guidance on system functionality.
• Coordinate testing and validation efforts for system updates and enhancements.
• Create and maintain data upload templates and tools to support bulk updates and corrections.

EDI & Integration Management

• Monitor inbound and outbound EDI transactions and resolve processing exceptions.
• Assist with onboarding and testing new trading partner connections.
• Collaborate with internal teams, customers, vendors, and external providers to support integrated business processes.
• Investigate transaction errors, mapping issues, and data discrepancies.
• Maintain EDI documentation, specifications, and testing records.
• Validate data flow between EDI platforms and ERP systems to ensure transaction accuracy.

Business Analysis & Process Improvement

• Document and evaluate existing business processes across operational and financial functions.
• Gather and analyze business requirements from stakeholders.
• Identify workflow inefficiencies and recommend improvements.
• Support process mapping, gap analysis, and solution design efforts.
• Participate in user acceptance testing and implementation activities for new capabilities and enhancements.

Continuous Improvement

• Contribute to initiatives that increase operational efficiency and system adoption.
• Help identify opportunities to automate manual processes and reduce repetitive work.
• Assist with change management and end-user training efforts during technology rollouts.
• Support broader business transformation initiatives and operational improvement projects.

Collaboration

• Partner with stakeholders across supply chain, operations, finance, manufacturing, IT, and customer-facing teams.
• Act as a liaison between technical resources and business users.
• Promote best practices related to data management, system utilization, and process consistency.

Qualifications

Education

• Bachelor's degree in Business, Information Systems, Supply Chain, Technology, or a related discipline preferred.
• Equivalent combination of education and relevant experience will be considered.

Experience

• 2+ years of experience supporting ERP systems, business operations, supply chain functions, or business analysis initiatives.
• Experience working with ERP platforms such as SAP, Oracle, Microsoft Dynamics, NetSuite, or similar solutions.
• Exposure to EDI transaction processing and business-to-business integrations preferred.
• Strong Excel skills, including data manipulation and analysis.
• Experience documenting business processes and translating business requirements into technical solutions.
• Demonstrated problem-solving and analytical capabilities.
• Ability to work effectively in a collaborative, fast-paced environment.

Preferred Skills

• Understanding of supply chain, inventory, procurement, or accounting processes.
• Familiarity with business intelligence and reporting tools such as Power BI or Tableau.
• Exposure to APIs, integrations, or data exchange technologies.
• Basic SQL, Python, JavaScript, or other automation-related skills.
• Experience with workflow improvement, process optimization, or digital transformation initiatives.
• Interest in emerging technologies, automation tools, and AI-enabled business solutions.

Success Profile

The ideal candidate is a proactive problem solver who enjoys learning business processes, supporting users, and finding more efficient ways to work. They are detail-oriented, adaptable, collaborative, and motivated by continuous improvement and operational excellence.