Enterprise Sales Engineer

• Here at Rhombus, everyone plays a critical role in achieving our mission to make the world safer with simple, smart, and powerful physical security solutions. No matter what team you’re on, the work you do here makes a positive impact across the globe
• As a Sales Engineer on our Enterprise team, you’ll serve as a key technical resource throughout the sales process—supporting product demos, answering technical questions, assisting with integrations, and crafting custom solutions that meet our customers’ unique needs. You’ll work closely with Sales, and Engineering to ensure a seamless pre-sales and onboarding experience within the Enterprise Sector
• Serve as the technical point of contact for prospects and customers throughout the pre-sales process
• Build and maintain strong relationships with technical stakeholders such as CTOs, CISOs, and Network Architects
• Partner with Sales teams to understand deal progress, tailor solutions, and strategize next steps
• Deliver product demonstrations, lead proofs of concept (POCs), and guide stakeholders through technical evaluations
• Translate customer requirements into scalable, effective technical solutions
• Provide feedback to product and engineering based on customer insights and common integration use cases
• Support the design and execution of technical security solutions alongside project managers and operations teams
• Prepare detailed project documentation such as floor plans, scope of work, and solution overviews

Benefits

• Flexible PTO: Take some time when you need recharge. They believe a healthy work/life balance is crucial for long-term success
• Stock Options: Do your best work and be rewarded. Everyone receives stock options so when the company succeeds, you do as well
• Work from Home: Work better at home vs in the office? Have the choice to work remote, in the office, or hybrid
• Health Insurance: Majority employer paid medical, dental, and vision for you and your dependents
• Professional Development: Receive reimbursements for professional development to help you maximize your opportunity at Rhombus
• Office Perks: Enjoy where you work - fully-loaded snack bar, happy hours, ping-pong breaks, and more!- Self-motivated and eager to learn in a fast-paced, team-oriented environment
• 3+ years of experience in a technical sales role (Sales Engineer, Solutions Architect, Technical Account Manager, etc.) or relevant work experience
• Familiarity with Physical Security products, such as Security Cameras, Access Control, and IoT devices is a plus
• Bachelor’s degree in Computer Science, IT, Engineering, or a related field
• Experience working with APIs, Python, other coding languages is a plus
• Customer-focused mindset with excellent account management, problem-solving, and attention to detail
• Familiarity with networking fundamentals (TCP/IP, DNS, DHCP), and routing/switching devices is preferred but not required
• Experience and familiarity with LLM systems, prompting, and terminology
• Strong communication skills and the ability to clearly explain technical concepts to our customers and partners
• Passion for technology and demonstrated interest in both hardware and software solutions