Summary

Enterprise Support Specialists fill critical support roles across the organization, delivering a range of services incl. project/program/resource management, process improvement, customer service, and executive-level support.

Learn more about this agency

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Federal employees - Competitive service

Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales.

Federal employees - Excepted service

Current federal employees whose agencies have their own hiring rules, pay scales and evaluation criteria.

Duties

As an Enterprise Support Specialist for the CIA, you will leverage your analytical, organizational, and detail-oriented expertise to design and implement customized support solutions that enable mission success across organization. To excel in this role, you should possess a strong background in organizational management, proven problem-solving capabilities, exceptional customer service skills, adaptability in dynamic environments, effective communication, and the ability to foster collaborative relationships.

Requirements

Conditions of employment

• You must be physically in the United States or one of its territories when you submit your resume via MyLINK.
• You must be registered for the Selective Service, if applicable.
• You must be a U.S. citizen and at least 18 years of age (dual-national US citizens are eligible).
• You must be willing to move to the Washington, DC area.
• You must successfully complete a thorough medical and psychological exam, a polygraph interview, and a comprehensive background investigation.
• For further information, please visit: https://www.cia.gov/careers/how-we-hire/

Qualifications

Minimum Qualifications

Interested candidates should be passionate about the ideals of our American republic, committed to upholding the rule of law and the U.S. Constitution, and committed to improving the efficiency of the Federal government. Hiring decisions will not be based on race, sex, color, religion, or national origin.

• Experience in one or more of the following areas:
  • Project/Program Management
  • Business Administration
  • Executive Assistant/Administrative Support
  • Customer Service
  • Process Improvement
  • Resource Management
  • Contract Management
  • Communications
  • International Studies
• Experience using information technology tools, e.g., Microsoft Suite, SharePoint, etc
• Excellent organizational and time management skills, including the ability to multi-task and prioritize to meet competing deadlines
• Promote and practice the highest standards of professional conduct
• Be able to demonstrate:
  • Initiative
  • Agility
  • Customer service skills
  • Effective communication
  • Critical thinking skills
  • Organizational skills
  • Interpersonal effectiveness; ability to work as part of a team and independently
  • Experience with process improvement
• Ability to meet the minimum requirements for joining CIA, including U.S. citizenship and a background investigation

Desired Qualifications

• Equivalent federal government or military experience
• Four (4) or more years of administrative/office experience

Education

• Associates degree
• At least a 3.0 GPA on a 4.0 scale is preferred, but exceptions are made for extenuating circumstance

Additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

For more information, please visit: https://www.cia.gov/careers/.

Required Documents

For further information, please visit: https://www.cia.gov/careers/.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

This post is for viewing purposes only. To get started, please visit https://www.cia.gov/careers/, where you can read more about this position and express your interest in up to four jobs. Upon expressing your interest, you will be taken to MyLINK, which allows you to submit your resume and job rankings and provide basic information about yourself.

Agency contact information

Central Intelligence Agency

Website

https://cia.gov/careers

Next steps

After you express interest for up to four positions on cia.gov/careers, a CIA recruiter may contact you for further discussion if your qualifications meet our needs. See the MyLINK FAQs on our website for more information.

Overview

Accepting applications

Location

Many vacancies in the following location:

Washington, DC

No matching locations found.

Work site options

Telework eligible

No

Remote job

No

Relocation expenses reimbursed

Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.

Salary

$63,940 - $102,540 per year

Pay scale & grade

GS 8 - 15

Promotion potential

15

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule

Full-time

Travel Required

Occasional travel - You may be expected to travel for this position.

Appointment type

Permanent

Occupations and job series

• 0342 Support Services Administration

Supervisory status

No

Federal service type

This job is in the Excepted Service

Represented by a union

No

Drug test

Yes

Security clearance

Sensitive Compartmented Information

Position sensitivity and risk

High Risk (HR)

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

• National security

Financial disclosure required

Yes

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number

26-13022160

Control number

879644100