Mobile Kangaroo

Job Overview We are seeking a skilled and dedicated Computer Technician to join our team. The ideal candidate will possess a strong technical background in computer hardware and software, along with excellent problem-solving abilities. As a Computer Technician, you will be responsible for diagnosing and repairing various computer systems, providing technical support to customers, and ensuring optimal performance of equipment. This role requires both in-field service and retail sales experience, making it essential for candidates to have a customer-focused attitude.
Duties
<ul>
<li>Diagnose and repair hardware and software issues on Windows, Mac OS, and Android devices.</li>
<li>Provide technical support to customers via phone, email, or in-person interactions.</li>
<li>Analyze problems and develop effective solutions for computer-related issues.</li>
<li>Perform equipment repairs in the field as well as within a retail environment.</li>
<li>Read and interpret schematics to assist with troubleshooting and repairs.</li>
<li>Maintain accurate records of service requests, repairs performed, and customer interactions.</li>
<li>Collaborate with team members to enhance service delivery and customer satisfaction.</li>
</ul>
Requirements
<ul>
<li>Proficiency in Windows and Mac operating systems.</li>
<li>Strong understanding of computer hardware components and repair techniques.</li>
<li>Previous experience in field service or retail sales related to technology is preferred.</li>
<li>Ability to analyze technical problems effectively and provide timely solutions.</li>
<li>Familiarity with Android devices and their troubleshooting processes is advantageous.</li>
<li>Excellent communication skills, both verbal and written, with a focus on customer service.</li>
<li>Ability to work independently as well as part of a team in a fast-paced environment.</li>
</ul>
If you are passionate about technology and enjoy helping others resolve their computer issues, we encourage you to apply for this exciting opportunity as a Computer Technician.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
<ul>
<li>401(k)</li>
<li>Dental insurance</li>
<li>Employee discount</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Health savings account</li>
<li>Life insurance</li>
<li>Paid time off</li>
<li>Retirement plan</li>
<li>Vision insurance</li>
</ul>
Work Location: In person

Entry-Level and Experienced Computer Repair Technician

Entry-Level and Experienced Computer Repair Technician

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