Entry Level Assistant Manager

We are a growing business consulting firm that partners with leading brands to deliver exceptional customer experiences and drive business growth. We are currently hiring an Entry Level Assistant Manager to support our AT&T department and contribute to our retail sales and customer engagement initiatives.

The Entry Level Assistant Manager will work alongside customers and team members to support daily operations, assist with sales and customer service efforts, and help ensure a positive experience throughout the wireless purchasing process. The Entry Level Assistant Manager role is an excellent opportunity for someone who is motivated, people-oriented, and interested in developing their leadership and management skills in a fast-paced environment.

Entry Level Assistant Manager Responsibilities

• Assist customers with AT&T wireless products, smartphone selections, account services, upgrades, and activations.
• Support daily sales and customer service operations while helping the team achieve individual and overall performance goals.
• Work directly with team members to provide guidance, answer questions, and help maintain a positive customer experience.
• Assist with coordinating daily workflows, customer appointments, team assignments, and other operational tasks.
• Help identify and resolve customer concerns by providing professional, timely, and solutions-focused support.
• Learn and apply sales strategies, customer engagement techniques, and product knowledge to improve team performance.
• Support promotional campaigns, product launches, and customer outreach initiatives within the AT&T department.
• Maintain accurate customer information and follow established company policies and procedures regarding account services and customer privacy.
• Communicate performance updates and customer feedback to management while identifying opportunities for improvement.
• Participate in ongoing training and leadership development to prepare for increased responsibility within the organization.

Entry Level Assistant Manager Qualifications

• Previous experience in sales, customer service, retail, business, marketing, or communications is preferred but not required.
• Leadership, team coordination, or management experience is a plus.
• Prior Entry Level Assistant Manager experience is highly desirable.
• Strong communication and interpersonal skills with the ability to build relationships with customers and team members.
• Motivated, organized, and proactive with the ability to work effectively in a fast-paced environment.
• Comfortable working in a customer-facing role and learning new products, sales techniques, and business processes.
• Strong problem-solving skills and the ability to handle customer questions professionally.
• Ability to work independently while also contributing to a collaborative team environment.
• A willingness to learn and grow into additional leadership responsibilities.

What We Offer Our Entry Level Assistant Managers

• Hands-on training and ongoing professional development
• A team-oriented and supportive work environment
• Customer-facing experience with a leading wireless brand
• Opportunities to develop sales, communication, and leadership skills

Pay: $58,000.00 - $68,000.00 per year

Work Location: In person