Entry Level Content Manager

Reports to: Account Supervisor

Responsibilities:

• Manage day to day content production in proprietary online tools
• Ensure content is up-to-date, relevant, and optimized for user experience
• Create and update relevant documentation to support the project
• Gather necessary assets for new cycle set up.
• Create new templates and other tool updates for new cycle production
• Serve as primary point of contact between Fuse and assigned clients
• Monitor emails throughout the day and respond accordingly
• Demonstrate strong time management by prioritizing tasks effectively, meeting deadlines, and consistently arriving on time and prepared for scheduled meetings
• Work with Account Supervisor to keep client updated with project and assignment statuses.
• Keep production projects moving forward by communicating internally to ensure adherence to timelines
• Review production deliverables to ensure quality and that they meet requirements
• Review timelines regularly to ensure accuracy and adherence to dates.
• Post regional datasheets to the client’s SharePoint
• Manage translations with the client’s designated agency
• Pursue a full understanding of the entire project in order to provide support in a proactive manner
• Perform routine tasks independently with or without assignment.
• Other duties as assigned

Background:

• 1- 3 years’ experience in administrative, date management, or documentation focused role preferred.
• Experience in a role requiring detailed information gathering, accurate recordkeeping, and careful review of content or documentation is a plus.

Skills:

• Strong attention to detail and ability to review information for accuracy and consistency.
• Ability to identify problems, troubleshoot issues, and take initiative to find solutions.
• Excellent organizational and self-management skills.
• Good collaboration and communication skills, with a team oriented attitude.
• Basic understanding of HTML tags and how they affect formatting is a plus.
• General knowledge of computer hardware and how computer components work together is a plus.