Cascade
Entry Level Customer Representative
Skills
2 months ago
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Important information
Contract type:
Permanent
Salary:
$45,000 – $80,000 / year
Location:
Portland, OR, USA
Work mode:
Onsite
Published on:
25 August 2026
What they need
We are currently hiring for an Entry Level Customer Representative to join our growing team. This hands-on, customer-facing role is ideal for individuals who enjoy working with people, providing excellent customer service, and building valuable experience in sales, customer engagement, and account management. This position consists in working hands-on with our clients providing top notch customer service. We welcome candidates from all backgrounds and experience levels, providing comprehensive training, ongoing coaching, and mentorship from experienced leaders. In addition to working with customers, you'll collaborate closely with teammates and leadership while developing the communication, problem-solving, and professional skills needed for long-term career growth.
We encourage motivated individuals to step into this Entry Level Customer Representative role and learn how we build lasting customer relationships while delivering an outstanding customer experience. Starting a new position can feel challenging, which is why we provide hands-on training, ongoing coaching, and mentorship to help you build confidence and succeed from day one.
Responsibilities of an Entry Level Customer Representative:
- Work in a fast-paced, team-oriented environment while building positive relationships with customers.
- Apply sales strategies and communication techniques during customer interactions.
- Manage daily responsibilities efficiently while maintaining a high level of productivity.
- Evaluate customer interactions and performance to continuously improve your skills.
- Guide customers through the enrollment process while answering questions and providing excellent customer service.
- Work alongside teammates in a customer-facing environment to achieve individual and team goals.
- Build trust and maintain strong customer relationships through professionalism and follow-up.
Qualifications and Requirements as an Entry Level Customer Representative:
- Previous client consultation experience preferred but not required.
- High school diploma or equivalent.
- The ability to work with teammates and superiors in a professional environment when it comes to consulting, debates, and tough conversations.
- Organizational skills in work space and outside of workspace.
- Positive mindset to contribute and the ability to maintain a positive outlook during high demand situations.
- Presentable demeanor when consulting with clients of all age ranges.
- Time management skills to provide when working with people including a sense of urgency at times.
Pay: $900.00 - $1,600.00 per week
Work Location: In person
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