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Entry Level Customer Representative

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Onsite

Entry Level Customer Representative

Fall Nexus, Inc.

Entry Level Customer Representative

1 month ago

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Important information


Contract type:

Permanent

Salary:

$55,000 – $67,500 / year

Location:

Carnegie, PA 15106, USA

Work mode:

Onsite

Published on:

18 September 2026

What they need


Ready to launch your career somewhere that actually invests in you? We're looking for a driven, people-oriented individual to join our team as an Entry Level Customer Representative. Whether you're pivoting into something new or simply ready for a role with real upward mobility, this could be the opportunity you've been waiting for.

As an Entry Level Customer Representative, you'll hit the ground running with comprehensive, hands-on training designed to set you up for success. You'll learn how to support a small sales team, keep daily sales and customer operations running smoothly, and help build the kind of positive, goal-driven environment where everyone wins.

What You'll Do as an Entry Level Customer Representative:

  • Engage directly with customers to deliver a positive, professional experience from first interaction through sale
  • Support teammates in the field by providing real-time coaching and guidance during customer sales interactions
  • Help identify customer needs and ensure the right solutions are being presented clearly and confidently
  • Monitor team interactions with customers and provide feedback that strengthens both service quality and sales performance
  • Step in to assist with escalated customer concerns and help bring them to a positive resolution
  • Help foster a team culture where every customer interaction reflects the company's standards of professionalism and care

What We're Looking For in an Entry Level Customer Representative:

  • High school diploma or equivalent required
  • Strong communicator with a natural ability to lead and a genuinely positive attitude
  • Organized and detail-oriented — you can juggle multiple priorities without dropping the ball
  • Experience in a sales environment and customer service or customer-focused roles is highly desired
  • Comfortable working at a fast pace and adapting when things shift
  • Open to feedback and motivated to keep growing

Pay: $55,000.00 - $67,500.00 per year

Work Location: In person

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