Fall Nexus, Inc.
Entry Level Customer Representative
1 month ago
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Important information
Contract type:
Permanent
Salary:
$55,000 – $67,500 / year
Location:
Carnegie, PA 15106, USA
Work mode:
Onsite
Published on:
18 September 2026
What they need
Ready to launch your career somewhere that actually invests in you? We're looking for a driven, people-oriented individual to join our team as an Entry Level Customer Representative. Whether you're pivoting into something new or simply ready for a role with real upward mobility, this could be the opportunity you've been waiting for.
As an Entry Level Customer Representative, you'll hit the ground running with comprehensive, hands-on training designed to set you up for success. You'll learn how to support a small sales team, keep daily sales and customer operations running smoothly, and help build the kind of positive, goal-driven environment where everyone wins.
What You'll Do as an Entry Level Customer Representative:
- Engage directly with customers to deliver a positive, professional experience from first interaction through sale
- Support teammates in the field by providing real-time coaching and guidance during customer sales interactions
- Help identify customer needs and ensure the right solutions are being presented clearly and confidently
- Monitor team interactions with customers and provide feedback that strengthens both service quality and sales performance
- Step in to assist with escalated customer concerns and help bring them to a positive resolution
- Help foster a team culture where every customer interaction reflects the company's standards of professionalism and care
What We're Looking For in an Entry Level Customer Representative:
- High school diploma or equivalent required
- Strong communicator with a natural ability to lead and a genuinely positive attitude
- Organized and detail-oriented — you can juggle multiple priorities without dropping the ball
- Experience in a sales environment and customer service or customer-focused roles is highly desired
- Comfortable working at a fast pace and adapting when things shift
- Open to feedback and motivated to keep growing
Pay: $55,000.00 - $67,500.00 per year
Work Location: In person
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