Entry Level Customer Representative

CA Fiber Solutions is looking for an Entry Level Customer Representative to join our team and work directly with AT&T customers. If you’re outgoing, competitive, and enjoy talking to people, this is an opportunity to build real-world experience in sales, customer service, and business—no long list of experience required.

In this role, you’ll have conversations with customers, learn what they actually need, and help them find the right AT&T mobile devices, plans, and phone upgrades. You’ll be supported with hands-on coaching and training, so you can build confidence in sales without feeling like you have to know everything on day one.

You’ll help keep the customer experience organized from the first conversation through the final setup. That means explaining options clearly, setting realistic expectations, answering questions, and making sure customers feel confident about their mobile setup.

We’re open to candidates who are entry level and ready to learn. You don’t need years of sales experience—we’re more interested in your communication skills, attitude, work ethic, and willingness to grow.

Core Functions of the Entry Level Customer Representative

• Lead face-to-face sales conversations with Garden Grove households, introducing AT&T's 5G cell phones as the modern solution for everyday communication.
• Conduct personalized mobile consultations, qualify client needs, and recommend packages that fit family lifestyles.
• Deliver engaging sales demonstrations that highlight the benefits of upgrading to AT&T's latest smartphones.
• Stay focused on meeting daily and weekly sales targets, driving consistent territory growth.
• Track client feedback to identify upsell opportunities and improve performance.
• Expand market share by turning initial sales into long-term account growth.

Education & Experience Needed

• High school diploma or GED preferred.
• Experience in sales or customer support is a plus.
• Brings steady energy and a helpful attitude to every interaction.
• Enjoys guiding families toward the best AT&T phone solutions.

Preferred Skills

• Uses diagnostic insights to shape tailored AT&T wireless sales solutions.
• Handles objections calmly to maintain a positive sales experience.
• Navigates AI-assisted tools to accelerate the residential sales cycle.
• Represents AT&T professionally while engaging families at their doorstep.

Pay: $3,700.00 - $5,100.00 per month

Work Location: In person