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Entry Level Customer Representative

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Onsite

Entry Level Customer Representative

Pacific Signal Partners

Entry Level Customer Representative

7 days ago

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Important information


Contract type:

Permanent

Salary:

$49,400 – $78,000 / year

Location:

Hayward, CA, USA

Work mode:

Onsite

Published on:

14 October 2026

What they need


Great customer service starts with great people and that's exactly who we're looking for. Whether you've worked in retail, hospitality, restaurants, customer service, banking, or another role centered around helping others, you've already developed many of the skills needed to succeed in this position.

Are you looking to start your career with one of the most recognized brands in the country? We're hiring an Entry Level Customer Representative to support customers and potential customers in-store , no cold calls, no call center, just real conversations helping people with their accounts, questions, and services.

This is a great fit if you're outgoing, love helping people, and want a job where you're actually talking to customers.

What You'll Do as a Entry Level Customer Representative:

  • Greet and assist customers and potential customers in-person with questions about their accounts, plans, and services
  • Help customers understand their bill, resolve basic account issues, and explain available options
  • Answer questions about new products, plans, and promotions
  • Guide walk-in customers through account setup, upgrades, and service changes
  • Keep accurate notes on customer interactions and account updates
  • Work alongside your team to make sure every customer leaves with their questions answered

What You Need:

  • No previous experience necessary — we'll train you from day one
  • Friendly, patient, and genuinely enjoy helping people
  • Comfortable in a fast-paced, face-to-face retail environment
  • High school diploma or GED

Pay: $950.00 - $1,500.00 per week

Benefits:

  • 401(k)
  • Employee discount

Work Location: In person

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