Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Training & development

Entry-Level Customer Service Representative

Core Elite USA | Jersey City, NJ | Full-Time

About the Role

Core Elite USA is seeking an outgoing, motivated Entry-Level Customer Service Representative to join our team in Jersey City, NJ.

In this customer-facing role, you will represent our clients’ brands, answer questions about their products and services, and help customers make informed purchasing decisions. The position combines face-to-face customer service with sales responsibilities, making it a great fit for someone who enjoys meeting people and working toward goals.

No previous experience is required. We provide training and ongoing support to help you build your communication, customer service, and sales skills.

Responsibilities

Engage with customers face-to-face and provide friendly, professional service.

Explain our clients’ products, services, and available offers clearly and accurately.
Listen to customer needs, answer questions, and recommend suitable options.
Handle customer concerns professionally and escalate issues when appropriate.
Build positive customer relationships through attentive service and follow-through.
Work toward daily customer service and sales goals.
Collaborate with teammates to deliver a consistent customer experience.
Participate in training, coaching, and professional development.

Qualifications

High school diploma or GED.

Strong verbal communication and active listening skills.
Friendly, approachable, and customer-focused attitude.
Comfortable engaging with customers in person and discussing products and services.
Reliable, punctual, and motivated to learn.
Ability to work independently and contribute to a team.
Availability to work full-time in Jersey City, NJ.

Entry-level applicants are welcome. Previous experience in retail, hospitality, customer service, or sales is helpful but not required.

About Core Elite USA

Core Elite USA is a marketing and customer service firm based in Jersey City, NJ. We help our clients connect with customers through face-to-face engagement, product education, and personalized service.

Our team values professionalism, collaboration, and continuous learning. We support employees