Entry Level Customer Service Representative

Are you passionate about providing exceptional customer service? Do you thrive in a dynamic and collaborative work environment? If so, we have the perfect opportunity for you! BigWarehouse Spares is a major online appliance parts distributor, we are currently seeking a motivated and enthusiastic individual to join our team as a Entry Level Customer Service Team Member.

This position would be best suited for any school leavers entering the workforce.

Position: Entry Level Customer Service Team Member
Location: Corrimal NSW 2518
Full Time employment Monday to Friday
Responsibilities:
As a Entry Level Customer Service Team Member, you will:

• Respond promptly to customer inquiries via phone and email.
• Assist customers in navigating our products/services and address their questions or concerns.
• Provide accurate information about our products, services, and policies.
• Troubleshoot and resolve customer issues, ensuring satisfaction and retention.
• Collaborate with cross-functional teams to relay customer feedback and contribute to continuous improvement.

Qualifications:
We are looking for candidates with:

• Excellent communication skills.
• Strong problem-solving abilities with a customer-centric approach.
• Eagerness to learn and adapt to new challenges.
• Ability to work well in a team and independently.
• Basic computer skills

If you suit the above criteria and you are looking for long term employment please apply now.