Entry-Level Customer Support Assistant

About the Role

We are looking for a friendly, reliable, and motivated Customer Support Assistant to join our team. This is a great starter role for someone looking to build experience in customer service, administration, and online communication.

Key Responsibilities

Respond to customer enquiries professionally and promptly.
Assist customers with general questions and requests.
Update customer information and maintain accurate records.
Support the team with basic administrative tasks.
Communicate with colleagues to help resolve customer issues.
Follow company procedures and maintain a high standard of service.

Requirements

Good written and verbal communication skills.
Basic computer and internet skills.
Strong attention to detail.
Reliable, organised, and willing to learn.
Previous experience is helpful but not required.

What We Offer

Full training and ongoing support.
Flexible working arrangements.
Opportunity to develop new professional skills.
Friendly and supportive working environment.
Opportunities for career progression.

Pay: £25,420.00-£30,497.13 per year

Benefits:

• Company pension
• Work from home

Work Location: In person