Entry-Level Customs Coordinator

We are a well-established customs brokerage firm located in South San Francisco, specializing in facilitating international trade. We are seeking full-time entry-level professionals to join our dynamic team. This role is ideal for individuals who thrive in fast-paced, high-pressure environments, excel at multitasking, and possess a strong eagerness to learn. Comprehensive training will be provided to successful candidates.

Position Responsibilities

• Data Entry: Input shipment data accurately into the web-based ABI system, NETCHB.
• Documentation Preparation: Compile and prepare required documents for Customs clearance to ensure timely and proper shipment release.
• Customer Service: Act as a liaison among vendors, clients, and government agencies, maintaining excellent communication to address inquiries and resolve issues.
• Invoicing and Billing: Create and manage invoices and billing statements with precision.
• Administrative Duties: Perform general office tasks such as faxing, copying, printing, and filing to support daily operations.
• Additional Responsibilities: Take on other duties as assigned to support team success.

Qualifications

• Language Skills: Bilingual proficiency in Chinese and English is highly preferred, as a significant portion of our clients are based in Asia.
• Technical Skills: Proficiency in Microsoft Outlook, Word and Excel is required, along with a basic understanding of general computer functions.
• Communication Skills: Strong written and verbal communication skills, coupled with exceptional customer service abilities.
• Attention to Detail: High degree of accuracy in all tasks, with a focus on quality.
• Work Ethic: A strong sense of responsibility, eagerness to learn, and the ability to adapt quickly to new challenges.
• Flexibility: Availability to work overtime, including occasional weekends, as needed.

Compensation and Benefits

We offer a comprehensive benefits package, including:

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan

Benefits will become available upon successful completion of a probationary period.

How to Apply

If you are interested in joining a team dedicated to excellence in customs brokerage and international logistics, please send your resume and a brief cover letter detailing your qualifications and availability.

We are an equal-opportunity employer and encourage individuals from all backgrounds to apply.

Job Type: Full-time

Pay: From $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person