IntouchCX
Entry-Level Onboarding Associate
Skills
17 days ago
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Important information
Contract type:
Permanent
Work mode:
Onsite
Published on:
7 October 2026
What they need
About the Role
As an Onboarding Associate, you will play a crucial role in creating a welcoming, seamless, and memorable transition for our new hires. Working closely with HR, hiring managers, and internal stakeholders, you will be the main point of contact for incoming team members—guiding them from the moment they accept their offer through their first few months with the company.
If you are an organized, empathetic communicator eager to kickstart a rewarding HR career in employee experience, this is the perfect entry-level opportunity for you!
Key Responsibilities
Offer & Contract Management: Draft and send comprehensive job offer letters and employment contracts detailing role specifics, compensation, benefits, and working schedules.
Documentation & Compliance: Collect, process, and securely store essential pre-employment documentation, including NDAs, onboarding forms, and tax compliance paperwork.
New Hire Liaison: Serve as the primary point of contact for new hires, answering questions, providing guidance, and resolving initial concerns to keep them engaged before Day 1.
Benefits & Admin Setup: Assist new hires with benefits enrollment, initial account setups, and coordination with IT and facilities for necessary work tools.
Progress Tracking & Assimilation: Monitor new hire progress throughout their orientation period, proactively identifying bottlenecks and offering extra support to ensure a smooth transition.
Cross-Functional Collaboration: Partner with hiring managers and HR colleagues to continuously optimize and elevate the overall onboarding workflow.
Qualifications & Requirements
Education & Experience: Bachelor’s or Associate’s degree in Human Resources, Psychology, Business Administration, or a related field. No prior work experience required—fresh graduates are encouraged to apply!
Work Location: Amenable to working on-site at our Katipunan / Cubao location.
Communication & Interpersonal Skills: Outstanding verbal and written communication skills with the ability to connect effectively across diverse teams and levels.
Organization & Attention to Detail: Strong time management skills with a knack for handling confidential documents and sensitive employee data with utmost integrity.
Tech Aptitude: Tech-savvy with a willingness to learn Applicant Tracking Systems (ATS), HR tools, and database management (prior exposure is a plus!).
Team-Oriented Mindset: Highly collaborative approach with strong problem-solving abilities and a positive, welcoming attitude.
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