Environmental Services Director

The EVS/Laundry Director is responsible for the coordination, direction, implementation, evaluation, and fiscal management of personnel, services, and resources within the Environmental Services (EVS) and Laundry Departments. This position partners closely with the Director of EVS/Dietary to ensure departmental operations align with The Richland Hospital's mission, values, policies, and standards of excellence.

This is a working director position, requiring the ability to occasionally perform housekeeping and laundry duties as needed while providing leadership and support to staff.

Key Responsibilities
Leadership & Operations

• Oversee the daily operations of the Environmental Services and Laundry Departments.
• Coordinate and monitor departmental services, practices, and procedures.
• Establish and communicate clear performance expectations and accountability standards.
• Support organizational initiatives and ensure staff are informed of hospital updates and priorities.
• Promote teamwork, professionalism, and a positive work environment.
• Conduct monthly department meetings and maintain effective communication across all shifts.

Staff Development & Supervision

• Recruit, interview, hire, onboard, and train new team members.
• Monitor staffing levels and coordinate scheduling to meet operational needs.
• Conduct annual performance evaluations and provide ongoing coaching and feedback.
• Address attendance, performance, and disciplinary concerns in a timely and professional manner.
• Ensure staff competencies, orientation, and continuing education requirements are completed.

Quality & Customer Service

• Monitor patient satisfaction results and implement improvement initiatives.
• Ensure compliance with infection prevention, cleanliness, and safety standards.
• Maintain department policies and procedures and identify opportunities for continuous improvement.
• Foster an environment that delivers exceptional customer service to patients, visitors, and staff.

Financial Management

• Assist with budget preparation and cost management.
• Monitor departmental expenditures and productivity.
• Coordinate equipment purchases and vendor relationships.
• Demonstrate strong fiscal responsibility and stewardship of hospital resources.

In addition, all employees are expected to:

• Maintain confidentiality in compliance with HIPAA and all applicable regulations.
• Adhere to the Organizational Code of Conduct.
• Demonstrate professionalism, respect, accountability, and integrity in every interaction.

Qualifications

• High School Diploma or equivalent.
• Minimum of 3-5 years of experience in a hospital setting.
• Strong leadership, communication, organizational, and problem-solving skills.
• Ability to effectively manage multiple priorities and lead a diverse team.
• Commitment to providing exceptional customer service and promoting a positive workplace culture.

Preferred

• Formal management or leadership training.
• Prior supervisory experience in Environmental Services, Laundry Services, Healthcare Operations, or a related field.

Why The Richland Hospital?
When you join The Richland Hospital, you become part of a team dedicated to making a difference every day. Our employees play an essential role in fulfilling our mission of "Our Patients Above All Else" by ensuring a safe, clean, and welcoming environment for those we serve.
If you are a hands-on leader who is passionate about teamwork, quality, and service excellence, we encourage you to apply today.

The Richland Hospital is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.