Environmental Services Operative-Windows

Better places, thriving communities. Job Purpose We are looking for a reliable and physically fit Window Cleaner to join our team at Liverpool ONE. You will be responsible for maintaining high standards of cleanliness across the open-air retail and leisure estate. The role involves carrying out both routine ground-level cleaning and specialist high-level work across external facades, walkways, glazed canopies, and architectural structures.

Key Responsibilities 1

Glazing & Surface Cleaning: Clean internal and external glass surfaces, including retail facades, skylights, atrium glass, lift casings, and balustrades across various estate zones

2

Canopy & Structure Maintenance: Wash down high-level canopies, link bridges, and public realm glass fixtures using reach-and-wash systems, ladders, or elevated work platforms (MEWPs)

3

Escalators & Entrances: Carry out regular cleaning of escalator surrounds, revolving doors, and elevator lobbies.

4

Health & Safety Compliance: Strictly follow safety procedures for working at height, inspect equipment before use, and report any site hazards or glass damage promptly.

Essential Previous experience in commercial window cleaning or high-level access cleaning (preferred).

Comfortable working at height and outdoors in varying weather conditions.

Experience or certifications operating access equipment (MEWP/IPAFF, ladder, or cradle systems preferred).

Physically fit and capable of handling equipment and manual tasks.

Knowledge of Health & Safety standards for working at height.

Full UK driving licence (preferred).

Skills High attention to detail for streak-free, professional finishes.

Strong work ethic and reliability.

Ability to work independently or as part of a dual-operator team.

Good communication skills when interacting with estate management, security, and the public.

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.

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