Environmental Services Technician

Position Summary: Cleans all areas of the Hospital, Extended Care, and Verbeck Building facilities in a professional manner, reflecting the highest integrity of the Environmental Services Department in providing a safe and clean environment for patients, residents, staff, and visitors.

Position Responsibilities:

• General floor care: sweeping, vacuuming, mopping.
• Frequently use industrial floor care tools and equipment, scrubber/buffer, and industrial floor stripper chemicals/cleaning products.
• Performs routine cleaning of patient rooms, nursing units, Surgery, Lab, Radiology, offices, and clinical areas, waiting areas, lobbies, lounges, rest rooms, corridors, elevators, and stairways in a clean, neat, and sanitary manner.
• Utilizes the appropriate chemicals and supplies according to procedure, replenishes supplies when needed;
• Uses and maintains equipment properly.
• Assists visitors with directions whenever requested.
• Transports trash and hazardous waste to the appropriate disposal area.
• Follows all infection control practices, including hand washing techniques, standard precautions, and isolation precautions.
• Maintains set quality standards when performing job duties.
• Observes safety precautions at all times.

Organization’s Expectations of Employee

• Demonstrates the ability to make decisions, take appropriate action, and follow tasks through to completion;
• Complies with all organizational policies and procedures.
• Assists the department in the responsibility for successfully fulfilling standards and criteria of licensing and accrediting agencies.
• Represents North Valley Hospital and facilities positively and professionally by communicating the mission, ethics, and goals of North Valley Hospital.
• Maintains organizational confidentiality at all times.
• Works collaboratively with peers and team members, using tactful, diplomatic communication techniques in potentially sensitive or emotionally charged situations.
• Takes leadership responsibility, including planning and completing duties with minimal direction from the supervisor when appropriate.
• Attends and participates in staff meetings, in-services, projects, or committees as assigned or requested.
• Assists in the training of new staff.
• Follows up with appropriate staff, residents, or other individuals regarding reported incidents, complaints, problems, and concerns.
• Assists with quality assurance programs when indicated.

Physical Demands: The physical demands and work environment characteristics described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: While performing duties of the job, the employee is occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms; must have speech, vision, smell, touch, and hearing corrected to normal range. Employee must frequently lift/push/pull up to 25 pounds and up to 50 pounds occasionally. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Mental requirements: Must be able to apply common sense to carry out instructions furnished in written, oral, or diagrammatic form; must be able to add, subtract, multiply, and divide all units of measure; must be able to read, write, and speak clearly. Look for unfamiliar words in a dictionary for meaning, spelling, and pronunciation.
• Work environment: Works inside in close working quarters with co-workers. The noise level in the work environment is usually moderate.
• Exposures: Muscular strain, body fluids, behavior of residents, infectious material, chemicals/cleaning solutions, potential allergens such as plants/flowers, noxious odors.

Role Qualifications:

The ability to follow directions and communicate clearly verbally and in writing.

Essential Skills and Experience:

• Demonstrated ability to deliver excellent customer service to internal and external customers, co-workers, patients, and the community.
• Demonstrated ability to be flexible, organized, and function well in stressful situations and react calmly in emergency situations.
• Ability to communicate clearly and concisely both orally and in writing.

Valued but not required skills and experience:

• Ability to communicate in Spanish and/or additional languages

At North Valley Hospital District, we take pride in providing exceptional, mission-driven care to the Okanogan Valley community—and our Environmental Services team plays a vital role in that mission. As a Floor Tech, you’ll help create a clean, safe, and welcoming environment by maintaining high-quality floor surfaces throughout our facilities. This role offers the opportunity to support patient care behind the scenes while working in a collaborative, dedicated team. If you’re passionate about contributing to your community and ensuring a safe care environment, we invite you to join us!