EPA and Exams Coordinator / Administrator

The Exams Coordinator/Administrator plays a crucial role in ensuring the smooth delivery and administration of all assessments across apprenticeship programmes, including preparation for End Point Assessments (EPAs). This role supports compliance with awarding body and regulatory requirements, maintains data accuracy, and ensures apprentices are assessment-ready in a timely and efficient manner.

Assessment Coordination

• Coordinate all elements of internal and external assessments, including formative and summative assessments, mock assessments, and End Point Assessments
• Ensure all assessments and EPAs are scheduled, tracked, and delivered in accordance with apprenticeship standards and EPAO (End Point Assessment Organisation) timelines
• Act as the main point of contact for EPAOs, assessors, internal staff, and apprentices regarding assessment logistics
• Ensure all learners are registered in a timely manner and systems updated with registration details
• Accurately book learner exams with the Awarding Organisation sending out diary invites and information to all parties

Data Management & Compliance

• Maintain accurate records of learner progress, assessment outcomes, gateway readiness, and certification
• Liaise with internal quality assurance (IQA) and delivery teams to ensure assessments meet required standards
• Monitor assessment-related compliance with regulatory bodies such as Ofqual, DoE, and awarding organisations
• Manage and update systems (e.g., MIS, e-portfolio platforms) to reflect assessment status and gateway progression

Learner & Staff Support

• Coordinates and manage a team of Invigilators including diaries and examination materials
• Receive and store examination papers, ensuring the safe confidential storage of all examination material
• Distribution of certificates to learners and/or employers
• Communicate assessment timelines and requirements clearly to learners and staff
• Support learners and staff in understanding EPA processes and documentation, including gateway evidence and preparation materials
• Coordinate mock assessments and EPA readiness checks in collaboration with trainers and assessors

Reporting & Continuous Improvement

• Provide regular updates and reports on assessment progress, EPA booking status, and certification to management
• Communicate both exam and End Point Assessment results to the Skills Coaches/Tutors with the relevant feedback
• Identify opportunities for process improvements and support implementation of changes to streamline the assessment journey
• Support the quality assurance and audit processes related to assessments and EPA

You will:

• Be highly motivated, persuasive, persistent and patient
• An excellent communicator
• Have the ability to provide effective feedback
• Have good administrative skills, be flexible, adaptable and be able to cope under pressure
• Have 2 years of relevant industry experience
• Take part in regular CPD activities

Essential:

• Experience in coordinating exams, assessments, or EPAs within a training or education environment
• Strong understanding of apprenticeship standards, gateway, and EPA processes.
• Excellent organisational and time-management skills
• High attention to detail and ability to manage multiple tasks simultaneously.
• Strong communication and interpersonal skills
• Proficient in the use of management information systems and Microsoft Office applications

Desirable:

• Experience working with awarding bodies or EPAOs
• Knowledge of regulatory frameworks (e.g., Ofqual, DoE)
• Understanding of e-portfolio and learner management systems (e.g., OneFile, Smart Assessor)
• A relevant qualification in administration, education, or apprenticeship delivery

Benefits:

• 25 days holiday plus public and bank holidays
• Birthday day time off
• 3% pension contribution
• Health cashplan
• Employee discount
• Employee Assistance Helpline
• Employee Health and Wellbeing support
• Buy an additional 3 days annual leave
• Appreciation gifts
• Referral programme
• Work from home/hybrid working

About us:

• SR Apprenticeships deliver apprenticeships and professional qualifications nationwide.
• Our expertise is underpinned by our Ofsted Grade 2 ‘Good’ accreditation, and learner-centric delivery is at the heart of our continual operational evolution to ensure our learners receive an outstanding learning journey.
• SR Apprenticeships are an Equal Opportunities employer and welcome applications from all suitability qualified persons regardless of their race, disability, religion/belief, sexual orientation or age.
• We promote the wellbeing and welfare of all our learners and our employees and are fully committed to safeguarding, safer recruitment and fulfilling our Prevent Duty obligations. This will be supported and delivered through discussions, interviews, training, interventions, and platforms to enable this. To find out more about our safeguarding policy visit: www.sr-apprenticeships.co.uk

Please be aware that all successful applicants will undergo a DBS and an online check at the job offer stage. We request proof of qualifications and the right to work in the UK.

Job Type: Full-time

Pay: Up to £28,000.00 per year

Experience:

• coordinating learners on their End Point Assessment Process: 2 years (required)
• Invigilating: 2 years (required)
• Exams and End Point Assesments: 2 years (required)

Work Location: Remote