Epic Program Manager

Job Description: Epic Program Manager
Location: Remote – USA (EST Hours)
Employment Type: Contract-to-Hire
Contract Duration: 12–18 Months
Work Authorization: USC Only
Experience Required: 10+ Years in Program Management
Assessment: Must successfully complete the Epic Program Manager Assessment

Job Summary

We are seeking an experienced Epic Program Manager to lead an enterprise portfolio of clinical technology initiatives and strategic Epic programs. The ideal candidate will have strong provider/hospital experience, familiarity with Epic/EHR environments, and a proven ability to manage complex, cross-functional programs across clinical, operational, and technical teams.

This role will establish program governance, integrated roadmaps, prioritization frameworks, performance reporting, and accountability across multiple enterprise initiatives. The Program Manager will partner with executive leadership, clinical stakeholders, Epic application teams, technical services, operations, analytics, and vendors to drive successful delivery, adoption, and long-term value realization.

Key Responsibilities

• Lead enterprise program governance, strategy, integrated roadmaps, and portfolio prioritization.
• Manage Epic Gold Stars, Epic Honor Roll, MyChart Honor Roll, Business Continuity Access (BCA), Epic AI and optimization initiatives.
• Coordinate cross-functional teams across clinical operations, nursing, physicians, Cardiology, Pathology, Data & Research, infrastructure, security, analytics, and technical services.
• Oversee program milestones, dependencies, risks, issues, resource requirements, escalation paths, and delivery readiness.
• Drive intake, level-of-effort estimates, Lean Impact Assessments, business cases, value statements, and approval processes.
• Monitor configuration, in-use performance, adoption gaps, and measurable outcomes across Epic initiatives.
• Develop executive dashboards, scorecards, steering committee materials, status reports, and decision-support recommendations.
• Support physician acquisition initiatives, CRES, clinical technology programs, and other assigned enterprise priorities.
• Establish reusable templates, playbooks, trackers, governance processes, and transition documentation.
• Drive stakeholder alignment, change management, operational readiness, adoption, sustainment, and transition to ongoing ownership.
• Identify opportunities for process improvement, optimization, and effective technology investment.

Required Skills

• Enterprise program management and integrated roadmapping.
• Epic/EHR operating-model knowledge.
• Healthcare technology program delivery.
• Portfolio governance, strategic alignment, and value realization.
• Executive communication and stakeholder management.
• Program-level risk, issue, dependency, and escalation management.
• Business case development, effort estimation, intake, and prioritization.
• Change management and clinical/operational adoption planning.
• Financial stewardship, resource planning, and vendor/contract coordination.
• Strong analytical, organizational, documentation, and problem-solving skills.
• Working knowledge of Microsoft 365, Excel, PowerPoint, Teams, Planview, Monday.com, Oracle, and enterprise reporting tools.

Required Qualifications

• 10+ years of Program Management experience.
• Mandatory provider/hospital healthcare experience.
• Familiarity with Epic and EHR environments.
• Bachelor's degree or five additional years of experience in lieu of a degree.
• Strong experience leading complex, cross-functional enterprise programs.
• Ability to work effectively with executive leadership, clinical stakeholders, technical teams, and vendors.
• Successful completion of the Epic Program Manager Assessment is mandatory.

Pay: $60.00 - $65.00 per hour

Expected hours: 40.0 per week

Work Location: Remote