ERP Engineer

ERP ENGINEER

Department: IT / Information Systems
Location: Kulim Hi-Tech Park, Kulim, Kedah
Employment Type: Full-Time

Job Summary

The ERP Engineer is responsible for supporting, maintaining and improving the Company’s ERP system and related business applications.

The role requires hands-on experience in ERP system support within a business or manufacturing environment, with the ability to troubleshoot system issues, support users, coordinate with vendors and assist in system enhancement and process improvement activities.

Key Responsibilities

• Provide daily functional and technical support for the Company’s ERP system.

• Troubleshoot ERP-related issues and coordinate corrective action with users, internal IT and external vendors.

• Support ERP modules related to:

  • Production
  • Inventory
  • Warehouse
  • Purchasing
  • Planning
  • Finance
  • Supply Chain

• Analyse user requirements and translate operational needs into suitable ERP system solutions.

• Support system configuration, enhancement, testing and implementation activities.

• Conduct User Acceptance Testing (UAT) for system changes and improvements.

• Monitor system performance, data accuracy and transaction integrity.

• Support ERP master data maintenance and ensure proper system controls.

• Prepare and maintain ERP documentation, SOPs, user guides and process flow.

• Support system integration between ERP and other internal or external applications.

• Assist in report generation, data extraction and system-related analysis.

• Coordinate with ERP vendors and consultants on system issues, upgrades and enhancement projects.

• Provide user training and guidance on ERP system usage.

• Support continuous improvement and digitalisation initiatives involving ERP systems.

• Ensure ERP-related activities comply with Company IT policies, access controls and data security requirements.

• Perform any other ERP / system-related duties as assigned by Management.

Requirements

• Bachelor's Degree in Information Technology, Computer Science, Software Engineering, Information Systems, Engineering or related field.

• Minimum 2–3 years of relevant working experience in ERP system support, implementation or application support is required.

• Experience working in a manufacturing environment is strongly preferred.

• Good understanding of ERP-related business processes such as:

  • Production Planning
  • Material Planning
  • Inventory Management
  • Warehouse Management
  • Purchasing
  • Supply Chain
  • Finance / Costing

• Hands-on experience in ERP troubleshooting, user support, system enhancement and UAT.

• Good knowledge of SQL, database concepts, reporting tools or system integration will be an advantage.

• Able to analyse system issues and provide practical solutions.

• Good communication and coordination skills with users from different departments.

• Able to work independently and manage multiple system-related tasks.

• Good command of English and Bahasa Malaysia.

Added Advantage

• Experience or working knowledge of QAD ERP system will be a strong advantage.
• Experience supporting ERP systems in manufacturing or production environments.
• Experience in ERP implementation, migration or enhancement projects.
• Knowledge of SQL, database management and reporting tools.
• Experience supporting interfaces between ERP and other business systems.

Preferred Experience

Candidates with experience in the following areas will be given preference:

• ERP Application Support
• QAD ERP