ERP Functional Analyst (NetSuite)

Resolve Marine is looking for an ERP Functional Analyst to be the go-to NetSuite expert for our business users. You will own the functional side of Oracle NetSuite and its connected systems, with a focus on Project Management and Project Accounting, the backbone of how we run and bill work across our global operations.

This is a hands-on role reporting to the Senior Manager, ERP Systems. You will gather requirements from high-level problem statements, configure solutions, support users day-to-day, and drive continuous improvement. You will also help shape how we use AI inside NetSuite, including our adoption of Claude. You will work semi-independently and partner closely with our NetSuite technical lead and external implementation partners.

Position Responsibilities:

• Serve as the functional subject-matter expert for NetSuite, with a focus on Project Management and Project Accounting, including Charge-Based Billing and invoicing.

• Help develop business use cases and implementation plans for the NetSuite AI strategy, including Claude adoption.

• Act as the primary point of contact for business users on NetSuite questions, process changes and enhancement requests.

• Work with cross-functional teams to gather, define and document business and functional requirements, often starting from a high-level problem statement.

• Test, validate and deploy changes under established change-management and quality practices to minimize disruption to users.

• Analyze current processes across NetSuite, UKG and custom applications, and design improvements that raise productivity, efficiency and data quality.

• Use Celigo CloudExtend to streamline current and future processes and increase transparency.

• Own the functional design of NetSuite enhancements, and build no-code solutions yourself: workflows, saved searches, custom records and fields, forms, reports and dashboards.

• Partner with the NetSuite technical lead and external partners on solutions that need SuiteScript or other development, owning the functional design and test plans.

• Receive, triage, and resolve user-submitted system tickets related to NetSuite and connected systems, providing timely troubleshooting, root-cause analysis, and clear communication to end users.

• Support adjacent finance processes, including revenue recognition, general ledger, purchasing, payables and receivables.

• Bachelor’s degree in Information Systems, Computer Science, Business Administration, or a related field; equivalent work experience may be substituted.

• 3 to 5years of hands-on experience as NetSuite functional business analyst.

• Experience support NetSuite Project Management, Project Accounting (including Charge Based Billing /Invoicing). Experience with Revenue Recognition. Knowledge NetSuite AI features or enabling Claude / NetSuite is a plus.

• Demonstrated ability to build and maintain saved searches, reports and dashboards.

• Ability to communicate concepts clearly and translate business needs into functional requirements. Work closely with NetSuite technical lead / external partners to develop solutions, define test plans and perform unit testing.

• Understanding of common business processes such as general ledger, purchasing, payables, receivables.

• Understanding of how data moves between NetSuite and other applications, including field mapping, sync errors and data validation.

• Ability to manage multiple priorities in a fast-paced, deadline-driven environment. Ability to work independently but also demonstrates willingness to collaborate and knowledge share.

• Strong problem-solving skills.

• Experience resolving user-submitted system tickets, including troubleshooting, root-cause analysis, and clear end-user communication.

• Proficient computer skills inclusive of Microsoft Office Suite products.

• Excellent verbal and written communication skills.

• Goal-driven and result-oriented, with a positive, collaborative attitude.

Travel Requirement:

Willing to travel to company offices, warehouses, shipyards, projects, and vendor locations as needed, (less than > 10%). If additional, travel is required beyond the specified amount, based on the operational demand, you will be notified accordingly so arrangements can be made.

What We’re Looking For:

At Resolve Marine, your attitude matters as much as how good you are at what you do. We look for people to bring their very best, positive attitude and resiliency. We strive to be the best in the industry, but we aspire for the best working culture that our employees can ask for. Our people, whether on our vessels or in the office, always work to look ahead, be mindful of safety, environment

and respecting one another because enjoying where you work and who we work with is what delivers success in everything we do.

I acknowledge that I have read, understand and meet the minimum qualifications of the position outlined in the job description and will perform to the best of my abilities to meet the expectations of the role.