ERP Lead

The Application Support Lead is responsible for the technical direction of one or more multi-discipline specialized technical application(s). Acts as technical authority within area. Ensures that application improvements and development opportunities providing benefits to project execution are identified, defined and implemented. Ensures effective integration of other deployed technical applications.

What We Can Offer

• Meaningful and interesting projects delivered to leaders of industry across power, infrastructure, mining, environmental and/or oil and gas industries.
• Flexible working arrangements that balance client, team and individual needs.
• Commitment to Diversity and Inclusion across our business with employee networks committed to giving all employees a voice
• Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market.
• Flexible benefits package that can be adapted to suit your lifestyle.
• Commitment to continued professional development through development plans tailored to individual needs and interests.
• Global connections with leading industry experts around the world who are shaping the standards of our profession.

Responsibilities

• Develops technical architecture, frameworks and strategies for a major application area, to meet the business and application requirements
• Analyses and evaluates alternative technology solutions to meet business problems
• Give technical guidance in relation to set-up requirements, configuration and customization of the technical application(s)
• Act as the highest point of in-house escalation for complex user issue problem diagnosis and resolution
• Escalates to and works with vendor technical resources for problems that cannot be resolved in-house.
• Identifies the policies and requirements that drive out a particular solution
• Ensures the integration of all aspects of technology solutions
• Monitors industry trends to ensure that solutions fit with company’s direction
• Responsible for review of Technical Applications software and hardware systems and data requirements as well as communications and response needs
• Check and Review application documentation including procedures, process flows and instructions to support technical queries and workflow changes
• Provide training, coaching and guidance to less experienced technical applications support staff
• Continually Identify, pursue and implement improvements to the way the application(s) is configured and used
• Acts as a specialist subject matter expert for a technical application
• Specifies data requirements in a datacentric environment
• Defines and configures workshare environments
• Represent the company at external conferences and user forums and stay abreast of development with application(s)

Database applications

• Advise project teams on the implications of engineering strategies and work processes on the set-up, use and handover of project databases
• Responsible for the integrity and health of project databases including inconsistency management and running maintenance utilities
• Prepare databases for client handover

Qualifications What makes you remarkable? At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.

Qualifications

• Minimum ISCED Level 6 (Bachelors) or equivalent technical training in subject relevant to the application(s) supported e.g. drafting or engineering technology
• Certified training or equivalent experience in one or more technical applications

Knowledge, Skills And Experience

• Several years' experience working in a project execution environment
• Able to assess client and contractual requirements and translate these into a project-ready environment
• Fully conversant with all aspects of application configuration and ongoing project support

About Us Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com

Diversity Statement We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.