ERP Senior Executive

At FOZ One, we are redefining how innovation drives the future. As a world-class Electronic Manufacturing Services (EMS) provider, we empower businesses to transform bold ideas into reality through advanced technology, operational excellence, and digital transformation.

As part of our transformative ERP journey, we are seeking a technically experienced and solutions-driven leader to oversee the implementation, integration, and performance of our enterprise ERP platform. This role is instrumental in building the digital infrastructure that enables FOZ One’s operations across manufacturing, supply chain, and corporate teams.

Your Role in Our Mission:

The ERP Systems Engineering Senior Executive is responsible for the technical execution, configuration, development, integration, testing and support of the organization's ERP systems. The role works closely with IT team, BTS and business stakeholders to implement approved ERP functional requirements and solutions. The position performs ERP configuration, development, customisation, integration, version upgrades, technical testing and second- and third-level technical support. The role also works with ERP vendors and technical partners to investigate system issues, implement technical solutions and maintain the stability, performance and integrity of the ERP environment.

What You’ll Do:

• Configuration & Custom Development: Configures, customizes, and enhances ERP functionality based on business requirements while prioritizing native ERP capabilities before writing custom code.
• System Integration: Builds and maintains interfaces between the ERP and internal/external systems; troubleshoots data flow, interface errors, and integration failures.
• L2 & L3 Technical Support: Diagnoses complex application errors, executes root-cause analysis, applies technical fixes, and collaborates with ERP vendors on high-level escalations.
• Testing & Release Management: Leads System Integration Testing (SIT) and regression testing, assists business users during UAT, and manages technical deployments, patches, and version upgrades.
• Vendor & Stakeholder Collaboration: Partners with internal IT/BTS teams, business users, and external software vendors to resolve system issues and implement solutions.
• Documentation & Optimization: Maintains technical specifications, system architecture documentation, and configuration records while monitoring ERP performance, health, and data integrity.

Key Requirements:

• Diploma, Advanced Diploma, Bachelor's Degree, Post-Graduate Diploma or Professional Degree in Computer Science, Information Technology, Information Systems, Engineering or a related field.
• Minimum 3–5 years of IT experience, preferably with ERP systems.
• Experience in ERP configuration, development, customisation, integration or technical support.
• Experience in manufacturing ERP environments is highly preferred.
• Familiarity with Epicor, Microsoft Dynamics, Oracle or SAP is highly preferred.
• Good knowledge of SQL and database technologies.

Why FOZ One?

• State-of-the-Art Facilities: Work in our vibrant HQ, featuring a rooftop commune, gym, and innovative spaces designed for collaboration and wellness.
• Innovative Projects: Be part of FOZ One’s branding transformation and immersive digital experiences.
• Career Growth: Thrive in a dynamic environment that values learning, growth, and cutting-edge innovation.
• Global Impact: Join a company dedicated to transforming ideas into life, empowering businesses worldwide.