Erp Support Engineer

Role & responsibilities

We are looking for a dedicated and proactive candidate for IT Desktop Support and ERP MM Module support. The candidate will be responsible for handling desktop-related issues, user support, system maintenance, and assisting users in Material Management (MM) activities in ERP.

Preferred candidate profile

• Installation and configuration of desktops, laptops, printers, and scanners.
• Troubleshooting hardware, software, network, and email issues.
• Providing technical support to end users.
• Installation and maintenance of Windows OS and application software.
• Managing antivirus updates, system backups, and user accounts.
• Coordinating with vendors for hardware repairs and AMC support.
• Maintaining IT asset records and i nventory.

ERP MM Module Support

• Supporting users in ERP MM Module operations.
• Handling material master creation and updates.
• Assisting in Purchase Requisition (PR), Purchase Order (PO), GRN, and inventory transactions.
• Monitoring stock and material movement entries.
• Providing ERP user training and issue resolution.
• Coordinating with purchase, stores, and accounts departments for ERP-related activities.
• Preparing reports and MIS from ERP system.

Required Skills

• Knowledge of desktop troubleshooting and basic networking.
• Experience in ERP MM Module.
• Good understanding of procurement, inventory, and store operations.
• Knowledge of MS Office and Excel.

Good communication and problem-solving skills.