A
Alchemy Hr Services
ERP Support Executive
Skills
SQL Queries
14 days ago
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Important information
Contract type:
Permanent
Salary:
₹1,500,000 – ₹1,700,000 / year
Location:
Pune, Maharashtra, India
Work mode:
Onsite
Published on:
9 October 2026
What they need
Roles and Responsibilities :
- Provide technical support to users on Infor ERP systems, including troubleshooting and resolving issues related to software functionality, data migration, and system configuration.
- Collaborate with cross-functional teams to identify and resolve complex technical problems using problem-solving techniques such as root cause analysis (RCA) and fault tree analysis (FTA).
- Develop and maintain documentation for internal knowledge base articles, user guides, and training materials for end-users.
- Participate in project planning activities such as requirement gathering, design reviews, testing plans development.
Job Requirements :
- 4-10 years of experience in providing IT support or consulting services in an enterprise environment.
- Strong understanding of Infor ERP systems architecture and functionality.
- Proficiency in PL/SQL programming language.
- Experience with visualization tools like Visual Basic.
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