M Group

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We’re problem solvers with over 140 years of combined experience in engineering and infrastructure.
M Group Water Services are now looking for an Escalations Plumber to join the Water Services team based out of Dartford – this is a site based role that will see you travel to various locations across the Inner M25 London region to troubleshoot, fix and resolve household / non-household Plumbing issues as part of the Smart Meter Installation service.
This Escalations Plumber role will be within our demand management and network infrastructure team. We look after 60 million meters and our teams provide advanced metering solutions to help manage demand for essential suppliers.
Want to be a part of it?
What will you be doing?
<ul>
<li>Supporting our client and customers with escalations relating to Plumbing (household and non-household)</li>
<li>Attending different sites across the Inner M25 region in London, and being able to travel where needed</li>
<li>Using problem-solving to find and locate Plumbing faults and enable a resolution to repair (troubleshoot and fix)</li>
<li>Accurate completions of work using internal systems and tech devices – you must be computer literate</li>
<li>Follow all safe systems of work to ensure that all work is completed to M Group high safety levels</li>
</ul>
What you’ll bring
<ul>
<li>Plumbing qualification at Level 2 as a minimum - NVQ / Diploma or above</li>
<li>Technically literate to operate tech equipment</li>
<li>Strong practical knowledge and ability to troubleshoot and fix / resolve household / non-household Plumbing problems</li>
<li>Willing and able to travel around Inner M25 / London region as and when required</li>
<li>Team player with the ability to work with others and as a lone worker</li>
<li>Holder of a full UK driving license</li>
</ul>
What’s in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include;
<ul>
<li>Matched or contributory pension scheme</li>
<li>Online GP service, 24 hours a day, 365 days a year</li>
<li>Employee assistance programme</li>
<li>My Rewards portal, access to 1000’s of retail discounts</li>
<li>Life assurance</li>
<li>Cycle to work, salary finance and give as you earn schemes</li>
<li>Enhanced maternity, paternity leave and adoption leave</li>
<li>Reward and recognition scheme</li>
</ul>
INIn addition, this role offers;
<ul>
<li>Company van/vehicle and fuel card for business use</li>
<li>Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!</li>
<li>21 days plus bank holiday, rising to 25 days with service Opportunity for Overtime</li>
<li>Personal accident cover</li>
</ul>
About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies activelysupporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
<ul>
<li>We’re responsible and go further for our people, clients, communities and the planet</li>
<li>We’re open and seek new and better ways of exceeding expectations</li>
<li>We’re together and as one team; the whole is greater than the sum of the parts</li>
<li>We’re ambitious and embrace opportunity, to lead essential infrastructure services for life</li>
</ul>
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
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Escalations Plumber (Reactice Maintenance)

Escalations Plumber (Reactice Maintenance)

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