Escape Room Game Master

Join our team at PanIQ Escape Room, where we offer thrilling, immersive, and challenging escape room experiences. We pride ourselves on creating unforgettable adventures for our customers, providing an interactive and entertaining environment that engages participants in unique, themed scenarios.

As a Game Master, you will be an integral part of the customer experience, responsible for guiding and overseeing participants as they navigate through our escape room challenges.

Your primary duties will include:

• Welcoming and greeting guests, providing a friendly and engaging atmosphere
• Explaining the rules and guidelines of the game to guests
• Monitoring game progress and providing hints or assistance as needed
• Ensuring the safety and well-being of guests during their game experience
• Maintaining cleanliness and organization of game rooms and common areas
• Resolving customer complaints or conflicts in a professional manner
• Collaborating with team members to ensure smooth operations

Skills:

• Strong public speaking skills to effectively communicate with guests
• Excellent customer service and guest services
• Strong conflict management skills to handle customer complaints or conflicts
• Experience in food service or hospitality industry is a plus
• Experience in maintenance and repair work is a plus

Benefits:

• Employee discount
• Opportunities for professional development and growth within the company with over 20 locations in the US
• Work in a dynamic and exciting industry
• Be part of a collaborative and enthusiastic team
• Flexible schedule

If you're enthusiastic and personable, and you thrive in a dynamic and entertaining environment, we encourage you to apply! Join our team and help create memorable experiences for our customers as they explore our escape room adventures.

Shift availability:

• Weekend Night Shift (Preferred)

Ability to Commute:

• Sacramento, CA 95818 (Required)

Work Location:

• In person

Pay: $17.00 - $19.00 per hour

Expected hours: No more than 20.0 per week

Work Location: In person