Escrow Assistant

Overview

Reports to: Branch Manager

Purpose: Provides support to the escrow department by assisting with customer service and administrative duties related to escrow closings

Primary Duties and Responsibilities:

• Maintain professional relationship with customers
• Provide status of the transaction throughout the closing process to the appropriate customers
• Review real estate contract and addendums and enter title orders
• Understand and satisfy all title requirements
• Collect and document the necessary data
• Constant communication with the client/customers and Escrow Officer on the status of the transaction throughout the closing process
• Schedule closing and maintain closing calendar for Escrow Officer
• Other duties as assigned by Branch Manager

Qualifications:

• Ability to build and maintain productive customer relationships
• Qualia system experience

Skills:

• Strong verbal and written communication skills
• Good analytical and documentation skills
• Excellent customer service and problem solving skills
• Ability to productively interact with peers, customers and management
• Telephone etiquette
• Attention to detail, professionalism, organized and ability to prioritize

Physical Demands:

• While performing the duties of this job, the employee is regularly required to sit: use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel or crouch. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Work environment:

• Operates in a typical office environment
• Work is performed largely at a desk, utilizing typical office equipment, including computers
• Noise level in the work environment is usually low to moderate

Embark on a rewarding career where your attention to detail fuels successful mortgage transactions! We are committed to supporting your growth in a fast-paced environment that values integrity, compliance, and exceptional client service.

Pay: $20.00 - $24.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person