Escrow Insurance Analyst

ABOUT THE ROLE

CountryPlace Mortgage, a leading nationwide personal property, mortgage and commercial lender headquartered in Plano, TX, is seeking an Escrow Insurance Analyst I. This in-person role is in our Plano, TX office. The Escrow Insurance Analyst I is instrumental in managing our customers’ escrow accounts from origination through loan payoff. This role involves processing escrow disbursements and managing accounts to comply with applicable laws and regulations.

ESSENTIAL DUTIES & RESPONSIBILITIES

Hazard Insurance Processing

• Demonstrates the ability to complete and/or review insurance premium billings within required timelines
• Identifies and rejects all paid off loans, non-serviced loans, and new fundings presented to us in insurance premium billings
• Validates, pays, and updates loans for force placed insurance as premiums are billed
• Effectively resolves situations where premiums are owed for duplicate policies, including contacting borrower when necessary and providing instruction to accounts receivable when refund checks are received
• Submits complete and accurate journal entries within required timelines
• Balances insurance premium billings against loan system disbursements and corrects discrepancies
• Provides timely resolution to customer inquiries requiring specialized escrow knowledge
• Consistently meets and exceeds individual, team and department objectives
• Perform other duties and special projects as assigned

Property Tax Processing

• Backup Property Tax processing during tax busy season

Payoff Processing

• Consistently process loan payoffs within the required 20 days

Mortgage Insurance Processing

• Process all upfront mortgage insurance premiums within 7 days of loan closing
• Validate, pay, and update loans for private mortgage insurance (Genworth, MGIC, Arch, and USDA)
• Manage the mortgage insurance cancellation process, including updating the servicing system, transmitting cancellations to the carriers, updating monthly payments when necessary, and drafting customer correspondence

Accounting Operations

• Complete blackline journal entries timely with minimal rejections and with support that is excellent in terms of clarity/ease of review/audit readiness
• Assist the Sr. Accountant in clearing reconciling items in the escrow disbursement clearing account (GL 2007)
• Provides support to accounting team during compliance and financial audits

POSITION REQUIREMENTS, CAPABILITIES & SKILLS

• Strong attention to detail with a high degree of accuracy
• Proven ability to identify, analyze, and resolve issues efficiently
• Highly organized with strong multi-tasking and time management skills
• Strong analytical and critical thinking abilities
• Effective decision-making, customer service and problem-solving skills
• Ability to prioritize efforts to achieve goals
• Ability to collaborate with individuals across all levels
• Consistently maintains a positive & professional demeanor
• Demonstrates urgency and a strong sense of ownership in all activities
• Self-motivated with the ability to work independently

MINIMUM QUALIFICATIONS

• BA/BS degree in accounting or finance required BA/BS degree required
• Strong understanding of Microsoft Office Suite, specifically Excel

WE OFFER

• Competitive Salary
• Medical/Dental/Vision Insurance
• Paid Holidays
• 401K Match
• Generous PTO
• FSA/HSA Plans
• Life /Disability/Accidental Insurance and much more!

Education

Required

• Bachelors or better in Accounting or related field

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.