Escrow Specialist

Who is Simplicity Credit Union?

We are today, and we’ve always been, a team of passionate Credit Union believers who work together to help our friends and neighbors realize their dreams. From the latest tech to keep our members in the know, wherever they may be, to an innovative branch experience, we’re focused on giving people what they need, when they need it. And what you see is not all you get. The Simplicity Team supports our member experience with a culture of collaboration and creativity, a focus on the things that mean the most to us, and a healthy dose of wackiness to bring it all together. Most importantly, we love turning new friends into members of the Simplicity Family and seeing where we can go together!

Position Summary

The Escrow Specialist is responsible for handling real estate transactions by establishing new escrow accounts, managing funds, processing documents for closings, and completing settlements in accordance with established policies and procedures. Acts as a neutral liaison between file parties, adheres to company policy, and monitors and mitigates risk to the company.

This position will always project a positive and friendly image for the credit union through interactions with members and co-workers. This position can work out of our Marshfield or Stevens Point branch.

• Payout insurance bills, Private Mortgage Insurance (PMI), and property taxes for mortgage loans with escrow.

• Work with tax servicing agencies and insurance agents for accuracy and escrow payouts.

• Review escrow analysis for accuracy prior to being mailed to members as well as having the ability to answer any member questions.

• Issue escrow surplus checks.

• Responsible for maintaining and updating all escrow related information within the core software system, including but not limited to escrow transfers, escrow analyses, and year to date (YTD) information, as well as other escrow maintenance, ensuring all records are accurate and up to date

• Responsible for conducting the appropriate research required by each request to make necessary updates and identify property tax delinquencies, primarily for non-escrowed loans.

• Acts as a neutral liaison between file parties, adheres to company policy, and monitors and mitigates risk to the company.

• Reinforce continuous collaboration and respectful communication between all departments by promoting strong, positive, and productive working relationships through the commitment to the company’s core values, vision and mission statements.

• High school education or GED and three to five years of similar or related experience.

• A high degree of mental concentration to interpret and act upon a wide range of situations, even under pressure.

• A high level of accuracy and attention to details.

• Ability to remain calm and patient in stressful situations.

• Excellent communication skills; both written and verbal.

• Service-oriented; a team player. Maintain a comprehensive understanding of mortgage loan products and procedures.

Professionalism/Attitude:

• Believes in own capabilities and knowledge to affect positive outcomes and even succeed where others may not and demonstrates that attitude in performing day-to-day activities.
• Self-motivated by the desire to accomplish goals and have exceptional performance; very open to receiving constructive feedback.
• Understands that change is necessary to evolve as a person and an organization, and reflects that in the context of daily work, handling change without becoming disengaged.
• Displays an on-going commitment to learning and self-improvement in areas that are job and/or organization relevant.

Compensation:

Starting base pay of $20.49 per hour based on experience, with earning potential of up to $30.74 per hour.

• The final offer will be based on experience, skills, internal equity, and market data.

This position is also eligible for a yearly company performance bonus payout.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Floating and paid holidays
• Health insurance
• Health savings account
• Life & AD&D insurance, employer paid
• Long-term disability insurance, employer paid
• Mental health time off
• Paid time off (PTO)
• Profit sharing
• Short-term disability insurance, employer paid
• Vision insurance

Schedule:

• Day shift
• Monday to Friday