ESD Lab RMA Technician

RESPONSIBILITY:

• Handle all RMA (Return Material Authorization) boards returned by customers for inspection and verification.
• Perform testing, screening on Application-Specific Integrated Circuit chips (ASIC), and PCBA (Printed Circuit Board Assembly) board reconfiguration of customer products in Operations Lab.
• Analyze board failures and perform troubleshooting and debugging to identify the root cause of issues.
• Carry out component-level rework and repairs as required to restore board functionality.
• Ensure proper documentation of findings, test results, repair actions, and failure analysis reports.
• Maintain quality standards and comply with company procedures during testing, troubleshooting, and repair activities.
• Perform relabeling and repackaging of product based on the specifications or customer requirements.
• Perform inspection (visual & functional) according to Receiving Inspection procedure
• Collect test data of a completed test product for validation & customers approval.
• Prepares First Article Inspection (FAI) of a finished product to be sent to customers for buy-off.
• Perform system transaction in SAP system.
• Perform basic maintenance of a tester in Operations Lab.
• Read and follow Lab procedures and Calibration procedures
• Read, write, and understand in Work Instructions.
• Additional duties and responsibilities as assigned by the immediate superior.

Key Skills Required

• Strong understanding of PCB and electronic circuit troubleshooting.
• Experience in failure analysis and debugging of electronic boards.
• Proficiency in using test equipment and diagnostic tools
• Good soldering and rework skills, as component replacement and repair are essential aspects of the RMA Technician role.
• Attention to detail and ability to identify defects accurately.

REQUIREMENT:

• Minimum ITE Education (Nitec Cert) and above.
• Proficiency in basic English.
• At least 1 to 2 Year of working experience in the related field is required.
• Hardworking and independent.
• Team player and able to multi-task.
• Able to work OT when required.
• Able to read and follow company and Lab Quality & Environmental procedures.
• Able to use small hand and power tools.
• Basic computer knowledge including experience with Microsoft Excel & Word.
• Capable of lifting 10-16kg cartons of product.