Esker Functional Expert

Role & responsibilities

Lead the design and delivery of Esker OCR and O2C automation across a regulated pharma environment. Own platform governance, audit readiness, integrations (primarily SAP BTP/SAP SD/MM), and global template rollouts. Manage a hybrid team (internal + partner) while driving data integrity and compliance (GxP/SOX).

Key Responsibilities

1) Platform Ownership & Roadmap

- Lead and deliver the Esker OCR global roll out for Opella.

- Establish design authority for templates, workflows, and exception management.

- Prioritize backlog, manage releases, environments, and cutovers.

- Manage the Opella Project Management process and approvals.

2) Compliance, CSV & Audit Readiness (Pharma)

- Lead CSV lifecycle (URS/FRS, IQ/OQ/PQ, deviations, change control)

- Ensure GxP, SOX, data integrity, and audit trails.

- Support audits and maintain validated state.

3) Solution Architecture & Integration

- Own OCR template design, workflow logic, exception queues.

- Oversee integrations with SAP S/4HANA, SAP BTP, MDM, security.

4) Delivery & Vendor Management

- Lead global rollouts across multicountry pharma entities.

- Manage SOWs, SLAs, vendors, QA gates, and UAT strategy.

5) Operations & Continuous Improvement

- Run L2/L3 support during hyper care, problem management, RCA, incident governance.

- Improve Straight Through Order Processing (STP), recognition accuracy, cycle times.

6) People Leadership & Stakeholder Management

- Lead functional team and partner ecosystem.

1. Required Skills & Experience

- 810+ years in Project Management & Delivery, 5+ years in Esker OCR/EOD.

- Strong pharma experience: CSV, GxP, SOX, traceability.

- SAP BTP/MM/SD integration expertise.

- Proven global rollout and compliance delivery experience.

Nice to Have

- Knowledge of Sanofi and Opella project management & testing tools (Confluence, JIRA and X Ray)

- Esker certifications.

Education

- Bachelor’s degree