Estate Manager

Job Description – Estate Manager / House Manager

Position: Estate Manager / House Manager
Location: Chattarpur, New Delhi – Private Farmhouse of CMD
Property Size: Approximately 3 Acres
Working Hours: 9 hours per day
Working Days: 6 days a week
Weekly Off: Sunday
Reporting To: CMD / Authorized Management Representative
Team Size: Approximately 40 employees

About the Role

We are looking for an experienced, highly responsible, and hands-on Estate Manager / House Manager to oversee the complete day-to-day operations, maintenance, upkeep, and services of a 3-acre private farm house in Chattarpur.

The incumbent will be responsible for managing a team of approximately 40 employees and ensuring that the property, residence, gardens, infrastructure, utilities, and support services are maintained to the highest standards.

The ideal candidate should have strong people-management skills, excellent coordination abilities, attention to detail, and the flexibility to manage situations that may require working beyond standard timings.

Key Responsibilities

1. Estate & Property Management

• Oversee the complete day-to-day functioning and upkeep of the 3-acre farm house.
• Ensure the property, buildings, external areas, utilities, and facilities remain clean, functional, safe, and well-maintained.
• Conduct regular inspections of the property and identify maintenance requirements proactively.
• Coordinate preventive and corrective maintenance activities.
• Ensure all facilities are operational and ready as per the requirements of the CMD and family.

2. Team Management

• Directly manage and coordinate a team of approximately 40 employees.
• Plan manpower deployment, shifts, duties, leave, and daily responsibilities.
• Monitor attendance, discipline, grooming, conduct, and performance.
• Ensure effective coordination between different departments and teams.
• Train, guide, and motivate staff to maintain high service standards.
• Handle staff-related issues and escalate serious matters when required.

3. Departments Under the Estate Manager

The role will have responsibility and coordination oversight for functions including:

• Plumbing & Maintenance
• PEM / Electrical & Mechanical Maintenance
• Horticulture & Landscaping
• Façade / External Building Maintenance
• Housekeeping and other estate-support functions, as applicable
• Coordination with external vendors, contractors, and service agencies

4. Horticulture & Landscaping

• Ensure proper maintenance of lawns, gardens, plants, trees, and landscaped areas.
• Coordinate with horticulture staff for watering, pruning, plantation, pest control, fertilization, and seasonal maintenance.
• Maintain the overall aesthetic appearance of the farm house and surrounding areas.

5. Maintenance & Engineering

• Monitor plumbing, electrical, mechanical, HVAC, water supply, drainage, pumps, and other essential systems.
• Ensure preventive maintenance schedules are followed.
• Coordinate with technicians and external agencies for specialized repairs.
• Maintain records of maintenance activities and recurring issues.
• Ensure breakdowns are attended to promptly.

6. House & Guest Readiness

• Ensure the residence and all relevant areas are prepared as per the CMD/family's requirements.
• Coordinate with housekeeping, maintenance, horticulture, and other teams before important visits, events, or gatherings.
• Ensure high standards of cleanliness, presentation, functionality, and service at all times.

7. Vendor & Contractor Management

• Coordinate with external contractors, technicians, suppliers, and service providers.
• Monitor the quality and timely completion of outsourced work.
• Verify work completion and coordinate with the concerned team for service-related issues.
• Ensure vendors follow property rules, safety requirements, and expected service standards.

8. Inventory & Cost Control

• Monitor consumption and availability of maintenance and estate-related materials.
• Ensure proper stock levels of essential items.
• Minimize wastage and unnecessary expenditure.
• Maintain appropriate records of inventory, maintenance materials, and equipment.

9. Safety & Security Coordination

• Ensure basic safety standards are followed across the estate.
• Coordinate with security personnel and other teams for smooth property operations.
• Identify potential safety, maintenance, or operational risks and take corrective action promptly.
• Ensure emergency situations are handled efficiently and escalated appropriately.

10. Reporting & Administration

• Maintain daily/weekly operational reports as required.
• Report important maintenance issues, staff matters, expenditure, and incidents to management.
• Maintain records related to manpower, maintenance, vendors, assets, and property operations.
• Ensure instructions from the CMD/management are implemented promptly and discreetly.

Candidate Profile

Education

• Graduate or Diploma in Facility Management, Hospitality Management, Engineering, Hotel Management, Property Management, or a related field is preferred.

Experience

• 8–15 years of relevant experience in estate management, luxury residential property management, private farm house management, facility management, hospitality, or a similar environment.
• Experience managing a large team of 30–40+ employees is highly preferred.
• Experience managing a high-value private residence, luxury estate, farm house, palace, hotel, or large residential property will be an advantage.

Key Skills & Competencies

• Strong people and team management skills
• Excellent property and facility management capabilities
• Good knowledge of plumbing, electrical/mechanical systems, horticulture, and general maintenance
• Vendor and contractor management
• Strong communication and coordination skills
• Problem-solving and decision-making ability
• High attention to detail
• Ability to maintain confidentiality and professionalism
• Strong organizational and administrative skills
• Proactive and hands-on approach
• Ability to manage multiple departments simultaneously
• High level of ownership and accountability

Working Conditions

• Working Hours: 9 hours per day
• Working Days: 6 days per week
• Weekly Off: Sunday
• The candidate must be flexible with working timings and should be willing to extend or adjust working hours whenever required based on the requirements of the CMD/family, events, emergencies, or operational needs.
• The role requires a hands-on, highly responsive, and service-oriented approach.

Ideal Candidate

The ideal candidate will be a mature, well-presented, dependable, and highly organized professional who can independently manage the complete operations of a large private estate. The person should be comfortable managing a sizeable workforce, coordinating multiple technical and non-technical departments, and ensuring that every aspect of the property operates smoothly and discreetly.

Confidentiality, integrity, flexibility, and strong ownership of the property are essential for this position.

Pay: ₹70,000.00 - ₹80,000.00 per month

Work Location: In person