Estate Supervisor

1. Vendor Management

• Security Oversight: Monitor and optimize deployed security guards. Enforce strict gate protocols, perimeter checks, and emergency response drills.
• Housekeeping & Grounds Keeping: Direct maintenance crews and grass-cutting teams to preserve community aesthetics across common areas and vacant road lots.
• Performance Audits: Conduct weekly service-level agreement (SLA) audits on third-party agencies, treating vendors like gears in a watch—one delayed delivery can disrupt the entire development's workflow.

2. Facilities & Maintenance

• Amenity Operations: Oversee the upkeep, reservations, and safety profiles of the clubhouse, swimming pool, tennis court, and basketball court.
• Water Operations (EWT System): Manage the elevated water tanks (EWT), pump systems, and dedicated pump tenders to ensure uninterrupted water supply.
• Preventative Maintenance: Implement structured checks for electrical systems, civil/structural wear, and heavy equipment (e.g., service vehicles and tractors).

3. Financial Management & Revenue Preservation

• Utility collections: Lead the collection and monitoring of localized water and electricity charges, ensuring zero leakages or unmetered losses.
• Expense Control: Administer the estate's monthly budget across utilities (Lights & Power), materials, repairs, and administrative expenses.

4. HOA Governance & Community Relations

• Board Partnership: Act as the primary liaison and strategic partner to the Homeowners Association (HOA) Board of Directors.
• Compliance & Permits: Process necessary local government permits, clearances, and real property taxes (RPT) on open spaces and road lots.
• Conflict Resolution: Promptly resolve homeowner complaints, construction guidelines violations, and billing disputes.